(CAN) OMNI Customer Fulfillment Associate

Position Summary

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high‑quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What You'll Do

• Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
• Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
• Ensures that products picked are of the highest quality (no damaged products, freshest product selection, etc.).
• Correctly documents and labels all orders accurately through understanding documentation such as pick slips, packaging details, shipping labels, etc.
• Optimizes tote fill by packing orders in a space‑efficient manner while still ensuring product quality standards are maintained.
• Balances fulfillment responsibilities with customer interaction and offers service including supporting issues to resolution.
• Ensures strict adherence to safety and food hygiene standards, including maintaining a clean and hygienic work area, immediate cleanup of spills and debris, and ensuring all totes are clean before packing.
• Operates material handling equipment safely, completing all safety pre‑inspection checks before use and exhibiting behaviors that support the organization’s mission and core values.
• Participates in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrates flexibility in completing and adjusting work assignments based on customer requests to meet daily delivery schedules.

Minimum rate of pay: starts from $18.25 per hour, determined based on relevant experience.

Minimum Qualifications

• Age – 16 or older.

Preferred Qualifications

None.

Primary Location

5400 Rue Jean‑Talon O, Montreal, QC H4P 2T5, Canada

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Management and Manufacturing

Industries

• Retail
• Manufacturing
• Retail Groceries

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

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