IMAC Technician / Desktop Support

Salary: $39,000 - 72,800 per year

Requirements:

• Hands-on experience configuring and troubleshooting Windows 10 and Windows 11
• Practical experience using SCCM for imaging and software packaging
• Solid experience supporting Microsoft Office and Microsoft 365
• Strong troubleshooting skills for operating system, driver, and software conflicts
• Ability to work independently with minimal supervision
• Clear spoken and written communication with end users
• At least two years of experience in desktop support, field services, or IMAC work
• Must be eligible to work in Canada and located in or near Winnipeg

Responsibilities:

• Set up, configure, and deploy desktops, laptops, peripherals, and software on Windows 10 and Windows 11
• Use SCCM (Microsoft Endpoint Configuration Manager) for imaging, software distribution, patching, and inventory
• Carry out office moves, hardware upgrades, user setups, and re-imaging with minimal disruption
• Install and support Microsoft Office applications, including Outlook, Teams, Word, and Excel, as well as line-of-business applications
• Troubleshoot and resolve hardware, operating system, and software issues
• Maintain accurate records of IT assets, deployments, and decommissioned equipment

Technologies:

• Excel
• Hardware
• Support
• Microsoft 365
• Windows
• Office 365

More:

We support desktop deployments, hardware and software upgrades, and IT lifecycle work across our organization, aiming for smooth hardware rollouts, clean system migrations, and timely onboarding for new users. This is a hybrid remote role based in Winnipeg, Manitoba. The position pays $18.75–$35.00 per hour and is expected to involve 37.5 hours per week. Applications are submitted through Indeed with a resume; we will contact shortlisted candidates only.

last updated 43 week of 2026