Technical Records and Document Control Coordinator

SUMMARY OF RESPONSIBILITIES:

Records Management & Compliance

• Maintain and organize aircraft technical records, maintenance documentation, and electronic filing systems.
• Review, process, and archive records to ensure information is accurate, complete, and readily accessible.
• Update tracking systems and databases used to monitor aircraft, engine, component, and maintenance information.
• Respond to records-related inquiries and assist with information retrieval when required.
• Prepare reports and supporting documentation for audits, inspections, and compliance reviews.
• Ensure records are maintained in accordance with company procedures and regulatory requirements.

Document Control & Quality Support

• Manage controlled documents, including issuance, revision tracking, distribution, retention, and archiving.
• Ensure current versions of documents are available and obsolete documents are removed from circulation.
• Review documentation for accuracy, completeness, and compliance with established standards.
  Maintain quality assurance records and support the tracking of corrective actions and compliance activities.
• Contribute to improvements that enhance document control, recordkeeping, and overall process efficiency.

Operational & Administrative Support

• Maintain departmental tracking systems, databases, and reports.
• Assist with technical publications administration and document updates.
• Support reporting activities, performance metrics, and other administrative requirements.
• Work closely with Maintenance, Quality Assurance, and Operations teams to ensure records and documentation remain current and accurate.

QUALIFICATIONS AND SKILLS REQUIRED:

• 2+ years of experience in records management, document control, quality administration, compliance, or a related administrative role.
• Experience managing large volumes of records, documentation, or data with a high level of accuracy.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office applications, particularly Excel.
• Excellent communication skills and the ability to work effectively with multiple stakeholders.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Experience working in a regulated or compliance-driven environment preferred
• Experience supporting audits, inspections, quality systems, or document control processes preferred.
• Experience in aviation, aerospace, manufacturing, engineering, transportation, healthcare, or other regulated industries is an asset. Familiarity with aircraft maintenance records or aviation regulations is a plus.

Benefits:

Our perks and benefits include but are not limited to:

• Competitive group health benefits coverage for you and your eligible dependants, including health, vision and dental plan
• Hybrid work model
• Employee assistant program
• Group retirement savings plan with company matching contribution
• Paid time off including sick days and personal days
• Employee Referral Program
• Continuing Education Program
• Service Awards