Senior Analyst or Analyst, Grid & Market Applications

MatchBox Consulting Group is seeking a Senior Analyst / Analyst, Grid & Market Applications on behalf of our client for a permanent opportunity in Calgary. This role is ideal for someone with a background in electrical system operations, software lifecycle management, quality assurance, and business process improvement who wants to contribute to the real-time operation of Alberta’s wholesale electricity market.

You will become a subject matter expert in the Market Management System (MMS) and other critical operational software used to manage the electricity grid and market. Working with system controllers, business stakeholders, and software development teams, you will support software enhancements, validate production releases, conduct user acceptance testing, and help resolve operational incidents.

Location:

Calgary, AB

Job Type:

Permanent, Full-Time

Schedule:

40 hours per week. Hybrid work arrangement, with the team in the office Tuesday through Thursday and flexibility to work remotely on Mondays and Fridays. The office is in northwest Calgary and is not accessible by public transit.

Responsibilities

• Develop a strong understanding of Alberta’s restructured electricity market, including its regulatory structure, real-time operations, and supporting systems.
• Become a subject matter expert in the Market Management System (MMS) and other software and processes supporting real-time grid and market operations.
• Work with internal and external stakeholders to identify requirements and implement effective software and process solutions.
• Collaborate with system controllers and real-time managers to understand operational needs and ensure solutions support their requirements.
• Participate in software enhancement initiatives to maintain and improve operational systems and processes.
• Conduct user acceptance testing and validate software releases in production environments.
• Support the investigation and resolution of real-time incidents involving the MMS and other market systems, including root-cause analysis and the development of corrective solutions.
• Translate regulatory requirements into practical system and process solutions and support compliance verification.
• Maintain clear documentation and facilitate communication between subject matter experts and software development teams.
• Provide support outside regular business hours when required to address urgent operational incidents.

Qualifications

Must-Haves

• Diploma in Electrical Engineering Technology or equivalent experience.
• Minimum 5 years of experience in electrical system operations.
• Minimum 5 years of experience in software lifecycle management and quality assurance, including staged delivery methodologies and the use of pre-production environments.
• Minimum 5 years of experience analyzing and implementing business processes.
• Experience with requirements management, testing, and traceability systems, such as Azure DevOps.
• Experience working with regulatory requirements, including translating regulations into practical solutions and auditing systems or processes for compliance.
• Strong communication and documentation skills, with the ability to work effectively with technical specialists and business stakeholders.
• Demonstrated ability to manage competing priorities, adapt to change, and resolve issues in a collaborative environment.
• Ability to travel to the northwest Calgary office, which is not accessible by public transit.
• Willingness to provide support outside regular business hours when required for urgent operational situations.

Nice-to-Haves

• Professional certification or designation, such as C.E.T., R.E.T., P. Tech, or P.Eng.
• Experience supporting electricity market operations or working with market management systems.
• Experience facilitating change management between subject matter experts and software development teams.
• Experience with Microsoft 365 applications.

For more current job opportunities, Follow MatchBox at linkedin.com/company/matchbox-recruitment/

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About MatchBox

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.

Equal Opportunities

MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits

Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.

Further Consideration

We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

Find out more at www.matchboxhr.com