Hotel front desk clerk
Hampton Inn & Suites Dartmouth • Dartmouth, NS, Canada
2 days ago
Job type
- Permanent, Full-time
Job description
- Education: No degree, certificate or diploma
- Experience: 1 year to less than 2 years
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service
Employment terms options
- Early morning
- Evening
Employment terms options
- Shift
- Morning
- Night
- On call
- Day
- Weekend
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Registered Retirement Savings Plan (RRSP)
Long term benefits
- Long-term care insurance
Other benefits
- Free parking available
- Other benefits
- Work Term: Permanent
- Work Language: English
- Hours: 36 to 40 hours bi-weekly