Quality Assurance Engineer

Quality Assurance EngineerPosition Type: Full-Time, Permanent
Location: Markham, Ontario Position Summary The Quality Assurance Engineer is responsible for maintaining and improving product quality, ensuring compliance with customer specifications and industry standards, and supporting continuous improvement initiatives across manufacturing operations. This role oversees key quality processes, including Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), corrective and preventive actions, and supplier quality management. The successful candidate will work closely with customers, suppliers, and internal teams to resolve quality concerns, maintain quality system compliance, and support new product launches. The role also provides guidance and training to quality technicians and serves as a quality resource for the broader organization. Key Responsibilities

• Coordinate and monitor APQP activities to ensure all required deliverables are completed accurately and within established timelines.
• Manage PPAP submissions for new and existing parts, ensuring customer approval, proper documentation, and ongoing record maintenance.
• Review supplier PPAP submissions and coordinate the appropriate review, approval, or follow-up actions.
• Oversee Production Sign-Off (PSO) requirements to ensure all deliverables are completed efficiently and on schedule.
• Prepare and manage corrective action reports for internal quality issues and customer complaints.
• Coordinate annual PPAP submissions and ensure all customer-specific requirements are met.
• Monitor supplier corrective actions to verify appropriate documentation, implementation, effectiveness, and timely closure.
• Maintain accurate and organized quality records, databases, and documentation to ensure traceability, accessibility, and compliance.
• Interpret customer requirements and ensure appropriate quality objectives, special characteristics, training, and corrective and preventive actions are implemented.
• Support product design and development activities by incorporating applicable quality standards and customer expectations.
• Ensure compliance with the organization's Quality Management System and applicable IATF 16949 requirements.
• Provide technical guidance and training to quality technicians and support employees in resolving quality-related issues.
• Assist with additional quality activities as required, including first-piece and last-piece inspections, calibration activities, and other quality control tasks.

Qualifications and Experience

• Minimum of three years of experience in a quality assurance or quality engineering role within a manufacturing environment.
• Experience supporting prototype development and new product introduction in accordance with customer requirements and applicable AIAG standards.
• Demonstrated experience communicating and working directly with customers on quality-related matters.
• Working knowledge of automotive customer-specific requirements and AIAG core tools.
• Strong understanding of Quality Management Systems, particularly IATF 16949.
• In-depth knowledge of Statistical Process Control (SPC).
• Proficiency in engineering drawing interpretation, blueprint reading, and Geometric Dimensioning and Tolerancing (GD&T).
• Strong analytical, problem-solving, organizational, and documentation skills.
• Excellent written and verbal communication skills, with the ability to collaborate across departments and with external stakeholders.

Preferred Certification

• ASQ/ASQC Certified Quality Engineer designation or an equivalent qualification.

Working Conditions and Physical Requirements

• Work is primarily performed in a manufacturing facility and on the production floor, where elevated noise levels may be present.
• Exposure to moving machinery, machine components, dust, and cutting or drawing oils may occur.
• The position requires regular standing, walking, bending, and reaching toward floor level.
• Ability to lift up to 30 pounds is required.
• Employees must follow all applicable workplace health and safety policies, procedures, and occupational health and safety legislation.

Employment Details This is a full-time, permanent opportunity for a quality professional who can support manufacturing quality standards, strengthen customer satisfaction, and contribute to ongoing operational improvement.