Technical Specialist – SAP Service & Asset Manager (SSAM) to provide end-to-end technical support for SAP Service & Asset Manager (SSAM), ensuring seamless integration, configuration, and maintenance of the mobile application within the SAP ecosystem - 7382

Our client is searching for Technical Specialist – SAP Service & Asset Manager (SSAM) to provide end-to-end technical support for SAP Service & Asset Manager (SSAM), ensuring seamless integration, configuration, and maintenance of the mobile application within the SAP ecosystem -

1 year contract, Likely will renew, Open to remote candidate outside BC, ideally hybrid 3 days a week in Greater Vancouver

****Please note that for the successful candidate will be required to provide and use their own laptop for the duration of the contract.

Technical Expertise

• Strong knowledge of SAP Service & Asset Manager (SSAM) architecture and functionalities.
• Hands-on experience with SAP iOS SDK, MDK, and mobile app deployment.
• Proficiency in ABAP, SAPUI5, OData services, and SAP Mobile Services.
• Experience with SAP S/4HANA integration.
• Knowledge of ESRI integration and geospatial data handling.
• Familiarity with offline synchronization and persona-based mobile workflows.

Problem-Solving & Communication

• Analytical mindset with ability to troubleshoot complex technical issues.
• Excellent communication skills for cross-functional collaboration.

Preferred

• SAP certifications in relevant modules.
• Experience with Agile methodologies and CI/CD tools (GitHub Actions).
• Experience with mobile test automation tools.

Education & Experience:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 5+ years of SAP technical experience, with at least 2 years focused on SAP EAM and Service & Asset Manager.

Key Responsibilities:

Implementation & Configuration

• Install, configure, and maintain SAP Service & Asset Manager mobile application across iOS and Windows platforms.
• Plan and execute upgrades of SAP Service & Asset Manager application and backend
• Manage integration with SAP ERP and S/4HANA systems using SAP Mobile Services and Business Technology Platform.
• Configure personas (Maintenance Technician, Field Service Technician, Inventory Clerk) and role-based access.

Technical Support & Troubleshooting

• Provide Level 2/3 technical support for SSAM, including OData services, backend connectivity, and synchronization issues.
• Perform root cause analysis and resolve performance bottlenecks.
• Maintain security roles and ensure compliance with enterprise standards.

Development & Customization

• Develop enhancements using SAP Mobile Development Kit (MDK), SAP UI5, and Fiori elements.
• Implement custom workflows, dynamic forms, and branding for SSAM clients.

Integration & Collaboration

• Integrate SSAM with other SAP modules (Plant Maintenance, Materials Management, HR, Finance).
• Collaborate with functional teams, business analysts, and external vendors for solution design and deployment.

Documentation & Training

• Prepare technical documentation, operational guides, and configuration manuals.
• Conduct training sessions for end-users and junior technical staff.