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S.i. Systems
Technical Specialist – SAP Service & Asset Manager (SSAM) to provide end-to-end technical support for SAP Service & Asset Manager (SSAM), ensuring seamless integration, configuration, and maintenance of the mobile application within the SAP ecosystem - 7382S.i. Systems • Victoria, CA
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Technical Specialist – SAP Service & Asset Manager (SSAM) to provide end-to-end technical support for SAP Service & Asset Manager (SSAM), ensuring seamless integration, configuration, and maintenance of the mobile application within the SAP ecosystem - 7382

Technical Specialist – SAP Service & Asset Manager (SSAM) to provide end-to-end technical support for SAP Service & Asset Manager (SSAM), ensuring seamless integration, configuration, and maintenance of the mobile application within the SAP ecosystem - 7382

S.i. Systems • Victoria, CA
1 day ago
Job description

Our client is searching for Technical Specialist – SAP Service & Asset Manager (SSAM) to provide end-to-end technical support for SAP Service & Asset Manager (SSAM), ensuring seamless integration, configuration, and maintenance of the mobile application within the SAP ecosystem -

1 year contract, Likely will renew, Open to remote candidate outside BC, ideally hybrid 3 days a week in Greater Vancouver

****Please note that for the successful candidate will be required to provide and use their own laptop for the duration of the contract.

Technical Expertise

  • Strong knowledge of SAP Service & Asset Manager (SSAM) architecture and functionalities.
  • Hands-on experience with SAP iOS SDK, MDK, and mobile app deployment.
  • Proficiency in ABAP, SAPUI5, OData services, and SAP Mobile Services.
  • Experience with SAP S/4HANA integration.
  • Knowledge of ESRI integration and geospatial data handling.
  • Familiarity with offline synchronization and persona-based mobile workflows.

Problem-Solving & Communication

  • Analytical mindset with ability to troubleshoot complex technical issues.
  • Excellent communication skills for cross-functional collaboration.

Preferred

  • SAP certifications in relevant modules.
  • Experience with Agile methodologies and CI/CD tools (GitHub Actions).
  • Experience with mobile test automation tools.

Education & Experience:

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Minimum 5+ years of SAP technical experience, with at least 2 years focused on SAP EAM and Service & Asset Manager.

Key Responsibilities:

Implementation & Configuration

  • Install, configure, and maintain SAP Service & Asset Manager mobile application across iOS and Windows platforms.
  • Plan and execute upgrades of SAP Service & Asset Manager application and backend
  • Manage integration with SAP ERP and S/4HANA systems using SAP Mobile Services and Business Technology Platform.
  • Configure personas (Maintenance Technician, Field Service Technician, Inventory Clerk) and role-based access.

Technical Support & Troubleshooting

  • Provide Level 2/3 technical support for SSAM, including OData services, backend connectivity, and synchronization issues.
  • Perform root cause analysis and resolve performance bottlenecks.
  • Maintain security roles and ensure compliance with enterprise standards.

Development & Customization

  • Develop enhancements using SAP Mobile Development Kit (MDK), SAP UI5, and Fiori elements.
  • Implement custom workflows, dynamic forms, and branding for SSAM clients.

Integration & Collaboration

  • Integrate SSAM with other SAP modules (Plant Maintenance, Materials Management, HR, Finance).
  • Collaborate with functional teams, business analysts, and external vendors for solution design and deployment.

Documentation & Training

  • Prepare technical documentation, operational guides, and configuration manuals.
  • Conduct training sessions for end-users and junior technical staff.


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Technical Specialist – SAP Service & Asset Manager (SSAM) to provide end-to-end technical support for SAP Service & Asset Manager (SSAM), ensuring seamless integration, configuration, and maintenance of the mobile application within the SAP ecosystem - 7382 • Victoria, CA