Manager, Quality Control

Job summary

Reporting directly to the Senior Director, Quality Operations, the Quality Control Manager will collaborate with QA team and leads Laboratory operations and Stability program across Canadian sites. This role is responsible for building processes for sampling and testing, specification creation and introducing innovative solutions to deliver the highest quality of products to the patients and consumers.

Main Responsibilities:

• Oversee analytical laboratory operations and ensures reviewed data is reported to the internal clients
• Manage Stability program and ensure ongoing stability enrolment is in alignment with regulatory requirements and corporate objectives
• Lead QC team to support corporate initiatives including test/method development and validation, analytical testing execution and implementation of Good Laboratory Practices (GLP).
• Review Quality Control functions across the sites and ensure alignment of QC and Stability programs.
• Review and revise related standards, policies and protocols, to ensure compliance with regulatory requirements and consistent GLP practices across all sites
• Develop plans for Quality Control improvements and strengthen reporting on KPIs.
• Provide guidance to Operational sites through employing risk-based decision-making and strategies
• Stay current with industry trends, standards, and expectations to be able to adopt best practices
• Partner with other functional areas to establish a strong Quality culture
• Approve specifications, sampling instructions, test methods and other QC procedures
• Approve and monitor any contract laboratories and ensure the appropriate validations are done
• Ensure qualification and maintenance of lab equipment and premises
• Responsible for establishing Retention and Reference samples program for materials and products
• Ensure Stability monitoring program is in place and in compliance with current regulations
• Ensure Environmental Monitoring program is in place
• Establish OOS/OOT investigations process and lead the investigation
• Design the sampling process and establish the sampling procedure
• Establish a Technical transfer program, as applicable
• Ensure correct Labelling of materials and products
• Ensure training of QC personnel is carried out
• Other duties as required

Knowledge and Skills:

• Strong leadership skills capable of developing cross-functional relationships and coaching others to success
• Excel in a fast-paced environment, where you can challenge the status quo and manage multiple projects at once
• Excellent communication skills equipped with the ability to connect with all levels of the organization in remote and hybrid dynamics
• Can think strategically while balancing tactical issues to make quick and informed decisions and influence other effectively through data

Education and Experience:

• Bachelor’s degree in engineering, Science, Technical discipline, or related field along with advance MS Office skills
• 5+ years of experience in a lab environment, preferably in the pharmaceutical or consumer-packaged goods industry
• 5 + years of experience in a leadership role building high-performing teams

Next Steps

Apply today by submitting your resume through our website. You can expect your application to be reviewed by our Talent Acquisition Team and not an AI software/system. We will contact you if we see a fit via email.

Diversity, Equity, Inclusion, Belonging and Accessibility

At Aurora, we are proud to foster and celebrate a diverse community of professionals! We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they diverse community combined with our inclusive culture, is what sets us apart in the industry and equips our A-Team with superpowers – and this is why, we encourage all candidates to apply for job opportunities regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, disability, or any other identifying characteristic.

We value the unique skills and experience each person brings to Aurora and are committed to creating and maintaining an accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Human Resources team know by contacting us at