Project Specialist Assistant

Job Description

Provides administrative, project, and client support to internal teams and external customers. Acts as a primary point of contact for communications, coordinates project- related activities, maintains records and systems, and in ensuring service delivery meets Client and organizational requirements. Supports operational processes and contributes to customer satisfaction through timely and accurate information management

• Serve as a primary point of contact for internal and external stakeholders, responding to inquiries and providing status updates,

• Estimates, documentation, and general support

• Assist project, operational, sales, or technical teams with administrative and customer service activities

• Coordinate with internal departments to resolve day-to-day issues and support the Successful delivery Of Services

• Respond to customer concerns, escalate issues as appropriate, and support corrective or preventive actions

• Coordinate logistics, schedules, resources, and service-related activities as required and Maintain project, and operational records in company Systems and databases

• Review documentation for completeness and accuracy and coordinate updates as needed and support the preparation and distribution of reports, correspondence, quotations, and Other Client deliverables

• Act as a liaison between customers and internal teams to facilitate the exchange of information and Promote company capabilities, Services, and solutions through professional interactions with customers and stakeholders

• Provide backup support for team members during absences or peak workload periods and assist with meetings, customer visits, events, and special projects as assigned

• Perform additional duties and ad hoc assignments as required

Qualifications

• A postsecondary qualification, preferably a college diploma in administration or secretarial studies, or training as an administrative assistant, is required. A college diploma or university degree in a science-related field (chemistry, biochemistry, environmental science, etc.) may also be accepted.
• More than three (3) years of experience in administration, secretarial work or as an administrative assistant would be an asset. Experience in a scientific environment is also acceptable.
• Knowledge of good laboratory practices and good management practices.
• Must be able to read, understand and follow work instructions in a safe, accurate and timely manner.
• Candidates must be proficient in using various types of Computer software (Word, Excel, Outlook etc.). proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
• Demonstrates excellent verbal and written communication Skills in both French and English, including grammar and composition.
• Ability to work well With Others & independently.
• Proven time management Skills and a Strong to detail.
• Works well pressure.