- Full-time
We are currently seeking Registered Practical Nurses (RPNs) POSITION SUMMARY: provides professional nursing care and coordinates the delivery of chronic pain medical treatments to assigned patients under indirect supervision. Promotes and restores patients' health by completing the nursing process; collaborating with physicians and multidisciplinary team members; providing physical and psychological support to patients, friends, and families. KEY CONTRIBUTIONS: Patient Satisfaction: - Provides supportive care to patients and administers treatments as prescribed. - Maintains patient relations through ongoing dialogue with patients before, during and after treatment. Identifies and response to dissatisfied patients with the appropriate recovery action. - Assists in conducting new patient assessments, recording medical information. - Supports effective patient flow through constant communication with the practitioner, MOA, Clinic lead and other healthcare providers. - Establishes priorities and makes ethically sound decisions to ensure patient safety. - Responds to emergency situations to promote optimal patient outcomes by recognizing changes in the patient's health status. - Documents patient data to ensure continuity in the provision and coordination of patient care. - Ensures patient medical information is up to date; assist with patient follow-up care. - Performs nursing assessments and triage of patient care needs. - Provides patient and family support and counseling as required, as well makes referrals. Team Member Satisfaction: - Supports other departments by aligning individual contributions with those of the team including practitioners, physicians, and other medical and operations team members. - Works closely with Operations to improve the quality of patient interaction, foster team relations, and enhance business results. - Follows appropriate problem-solving skills in response to issues resolution, conflict and/or expressions of dissatisfaction. Promotes effective communication between staff members. - Maintains continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs. - Collaborate with physicians and nurses to devise individualized care plans for patients. - Act as a mentor to Medical Office Assistants for medical-related job tasks. Quality Assurance: - Adheres to clinic safety protocols to include daily emergency equipment safety checks, medication counts and infection control guidelines. - Supports clinic lead in ensuring all clinical and storage areas are clean, clutter free and that clinic staff is adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations. - Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; reporting repair requirements to clinic lead; maintaining equipment inventories; evaluating new equipment and techniques. - Participate in monthly health and safety walkthroughs and site inspections ensuring compliance with all applicable medical regulations. REQUIRED QUALIFICATIONS: - Post-Secondary Education. - CPR/First Aid certification. Current BLS required. - Must be in good standing with the College of Nurses. - Strong knowledge with medical procedures, equipment, and medical facilities. - Demonstrated ability to perform nursing assessment and triage. - Proficiency with medical software (Oscar) preferred. - Strong proficiency in Microsoft Office applications. BEHAVIOURAL COMPETENCIES: - Excellent interpersonal and communication skills; written and verbal, an ability to influence and motivate others. - Strong organizational skills to effectively manage multiple tasks and meet deadlines. - Proven consistently high levels of customer service performance, with an ability to build strong relationships and expand the patient base. - Flexible and adaptable to changing business needs, with an ability to support other departments and locations as needed. - Ability to maintain composure and emotional stability to cope with emergencies, stress, and human suffering. Compensation details: 24-28 Hourly Wage PI8129fab16846-26276-41791536