Senior Program Director – eCommerce

Description:

Lead large-scale enterprise eCommerce and omnichannel transformation programs, driving alignment across business, technology, digital product, operations, and customer experience. This role requires a strategic leader who can navigate complex dependencies, accelerate decisions, and ensure successful delivery of high-impact initiatives.

• Lead end-to-end eCommerce and omnichannel transformation programs across multiple business and technology workstreams.
• Develop and govern integrated roadmaps, critical paths, delivery plans, and executive governance frameworks.
• Partner with senior executives and cross-functional leaders across technology, digital, operations, supply chain, stores, merchandising, and customer experience.
• Drive program execution, mitigate delivery risks, manage complex vendor ecosystems, and ensure organizational readiness for change.