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J M Group Inc
Application Support LeadJ M Group Inc • Calgary, AB, Canada
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Application Support Lead

Application Support Lead

J M Group Inc • Calgary, AB, Canada
10 hours ago
Job type
  • Full-time
  • Quick Apply
Job description

We are hiring for an Application Support Lead. This role focuses on maintaining the stability, performance, and reliability of the Right Angle and Zema platforms.

The ideal candidate has experience leading Level 2 and Level 3 application support, incident management, and business-critical application operations.

What you bring

  • Experience supporting and maintaining Right Angle and Zema platforms

  • Experience leading Level 2 and Level 3 application support teams

  • Knowledge of incident and problem management

  • Experience supporting energy trading, risk management, and market data management applications

  • Strong technical coordination and stakeholder management skills

What you'll do

  • Oversee application support, maintenance, and continuous improvement

  • Lead incident resolution and problem management activities

  • Drive system reliability and application performance

  • Coordinate with business stakeholders, vendors, and technology teams

  • Support business-critical operations across energy trading and risk management platforms

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Application Support Lead • Calgary, AB, Canada