Chatbot Content Developer - Python/Java, AI

Job Description

Chatbot Content Developer - Python/Java, AI

Toronto-5 Days WFO

Key Roles & Responsibilities

• Review, analyze, and improve technical documentation used as chatbot knowledge sources.
  

• Convert Confluence content into Markdown and documentation-as-code formats.
  

• Use GitHub Copilot and AI tools to improve documentation quality and structure.
  

• Develop and enhance automation scripts for content conversion and migration.
  

• Maintain documentation in Git/Bitbucket repositories.
  

• Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.
  

• Resolve documentation issues related to formatting, links, images, and metadata.
  

• Create standards, templates, and best practices for documentation management.
  

Key Skillsets

• 5+ years of strong scripting and automation experience – Python (preferred) or Java development experience.
  

• Experience working with Markdown documentation and Git-based repositories.
  

• Experience with Confluence administration, content organization, page structures, and migrations.
  

• Experience working with Git, GitHub, Bitbucket, or similar SCM platforms.
  

• Experience creating automation scripts and content transformation utilities.
  

• Hands-on experience with GitHub Copilot or AI-assisted development tools.
  

• Understanding of developer documentation and documentation-as-code practices.
  

• Experience with CI/CD and DevOps concepts is desirable.
  

• Exposure to Backstage, TechDocs, or documentation portals is a plus.
  

• Strong written communication and documentation skills.
  

Requirements
Java