sales supervisor - retail

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Various locations
• Relocation costs not covered by employer
• Retail business
• Willing to relocate
• On-site customer service

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 5-10 people
• Cashiers
• Grocery clerks and shelf stockers
• Retail salespersons and sales clerks

Security and safety

• Basic security clearance

Transportation / travel information

• Own transportation
• Own vehicle
• Willing to travel
• Willing to travel regularly
• Valid driver's licence
• Travel expenses not paid by employer

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Own tools / equipment

• Computer
• Printer
• Internet access
• Cellular phone
• Fax machine

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Experience

• 1 year to less than 2 years