Temporary Abilities & Wellness Coordinator

POSITION SUMMARY

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The Abilities & Wellness Coordinator supports ill or injured employees by managing, reporting, analyzing and administering all disability-related absences and associated benefits and pension provisions, while providing confidential case management for short-term absences and medical maternity leaves in compliance with relevant policies, legislation and collective agreements.

DUTIES AND RESPONSIBILITIES

• Provide first point of contact service to employees, supervisors/managers, departments and unions regarding attendance support/short-term and long-term absences due to illness/injury
• Assist in ensuring adherence to the collective agreements
• Ensure illness benefits are allocated accurately in accordance with the collective agreements
• Work collaboratively with the various unions to ensure timely completion of referrals to LTD plan
• Provide backup and assistance during the absence of the Abilities and Wellness Specialist and Abilities and Wellness Coordinators

WORK PERFORMED:

• Respond to inquiries regarding abilities and wellness needs and take appropriate action or redirect as necessary
• Review case information and distribute as appropriate to department staff
• Provide attendance support and case management for ill or injured employees
• Maintain contact with employees appropriate to case management protocols and policy
• Administer five (5) / ten (10) day medical documentation requirements according to collective agreements
• Receive, review and process all medical certificates and attendance support documentation
• Liaise with insurance companies to provide information to employees and family members
• Determine short-term disability benefits, monitor sick leave balances and track benefit and illness time utilization for employees
• Process long-term disability claims
• Process Attendance support documentation
• Prepare and distribute insurance forms, letters, updates and other documents and correspondence
• Process, input and maintain Workplace Safety and Insurance Benefit (WSIB) claims
• Maintain record of payments and recoveries to be requested annually from the applicable insurance company
• Provide information and assistance to Human Resources including staffing, employee relations, benefits, and health and safety
• Identify employees in non-compliance with attendance support processes, medical requirements
• Complete LTD employer’s statement, applications for premium waivers for pension and life insurance
• Monitor staff attendance information
• Prepare and analyze reports related to attendance support processes and disability management

QUALITIES/SKILLS/SPECIALIZED KNOWLEDGE:

• Understanding of a Human Resource Information System, Disability Management software (Parklane) and Timekeeping software (TVARRIS)
• Knowledge and understanding of Provincial Legislation (Ontario Human Rights, Accessibility Ontario Disability Act, Employment Standards Association, Workplace Safety Insurance Act)
• Ability to interpret collective agreement/terms and conditions on medical leave language
• Strong organizational, analytical and problem-solving skills
• Ability to work in a highly confidential environment
• Proficient in computer systems such as Outlook 365, Excel.
• Strong working knowledge of Microsoft Excel (intermediate to advanced level)
• Excellent interpersonal skills with effective communication skills, both orally and in writing
• Ability to work both independently and part of a team
• Working knowledge of Workplace Safety and Insurance Act and associated processes an asset
• Comprehensive understanding of Human Resource Processes
• Demonstrated ability to develop, implement and present training programs and information

EDUCATION/EXPERIENCE:

• Completion of a three (3) year post-secondary program in Human Resources or equivalent/relevant disciple
• One (1) year of related work experience is required

Please note it is the responsibility of the applicant to ensure that the application is received by Human Resources on or before the deadline date.


Thames Valley does not utilize any assistive technology in the recruitment and selection process.
The recruitment process requires a criminal background check for work with vulnerable persons. In accordance with regulations, this will be an ongoing expectation of employment for TVDSB employees every five years of employment.

This position will be posted outside the jurisdiction of the Association of Administrative Professional and Support Personnel; however, first consideration will be given to permanent members of AAPSP.

If you were educated outside of Canada, you must have your certificates and/or diplomas or degrees assessed against Canadian education standards. This will enable you to provide proof of Canadian equivalency when applying for a job. The Alliance of Credential Evaluation Services of Canada is a membership organization that offers fair and credible academic credential assessment services in Canada.