Project Manager - Healthcare - Virtual Care Platform

Project Manager – Virtual Care / Healthcare Applications

Start Date: ASAP

Duration: ASAP to December ; with extension to

Location: Brampton / Mississauga / North York; 1-2 days preferred with flexibility; will likely need to occasionally travel to Mississauga to meet with stakeholders

About the Role

Our client, a division of Canada's largest retailer, is launching a dedicated Virtual Care pod and is seeking a highly experienced Senior Project Manager to lead complex healthcare application development and platform initiatives.

This is an opportunity to join a growing program that is expanding beyond its initial virtual care use cases. The team is currently supporting virtual consultations with Nurse Practitioners, including diabetes and Ozempic-related care, and is preparing to expand into additional clinical use cases such as menopause, erectile dysfunction (ED), and other virtual care services.

The successful candidate will play a key role in building and evolving the applications and platforms that support these experiences. This is not simply an implementation role — we are looking for someone who has hands-on experience managing the development and delivery of applications, working through business and technical requirements, and delivering new functionality through agile development cycles.

Key Responsibilities

• Lead complex healthcare application development projects from requirements through delivery and implementation.
• Manage a dedicated Virtual Care workstream/pod while collaborating closely with broader enterprise programs.
• Partner with clinical, business, product, technology, and other stakeholders to translate business requirements into actionable delivery plans.
• Drive application development through Agile/Sprint-based delivery, coordinating incremental releases and new functionality.
• Manage scope, timelines, dependencies, risks, issues, resources, and stakeholder communications across large-scale initiatives.
• Navigate frequent changes in requirements and priorities while maintaining alignment across large stakeholder groups.
• Coordinate application integrations and platform dependencies, including potential Salesforce integrations.
• Work closely with technical teams and developers throughout application build and feature delivery.
• Support the evolution of the Virtual Care platform as new clinical use cases are introduced.
• Use tools such as Jira and Confluence to support project planning, documentation, backlog management, and delivery.
• Contribute to broader program-level planning and ensure dependencies are managed across related initiatives.

Must-Have Qualifications

• 6+ years of Project Management experience, managing large, complex initiatives.
• Demonstrated experience leading healthcare application development projects, where applications were built, enhanced, or significantly changed — not solely implementing existing off-the-shelf solutions.
• Experience working in Agile/Scrum environments, ability to manage evolving priorities in a fast-paced, demanding environment
• Experience with Jira and Confluence.

Nice to Have

• Experience with Salesforce applications and/or Salesforce integrations.
• Experience leading projects involving virtual care platforms, digital health, telehealth, or patient-facing healthcare application.