Part-Time Food & Beverage Cashier-PET
- Part-time
Position Summary:
Thisposition isresponsible forgreeting and seating guests with regard to rules, regulations and outlet operational guidelines. UnderthesupervisionofF&B Manager or Supervisor, this role must contribute to a safe and welcoming work environment for all employees and patrons. Ensures adherence to all polices and procedures. This position may be performed in a restaurant, buffet operation, and positively contributes to an entrepreneurial culture that is nimble, energized, growth oriented, to self-motivateandleadbyexample. Aboveallelse,mustbealignedwith, and promote, ShorelinesCasinoscultureandphilosophyofcreatinga great, memorableexperienceforourguests and colleagues.
Primary Responsibilities
- Exceeds guest expectations by providing outstanding customer service.
- Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day
- Participates in the implementation of the departmental strategic plans.
- Seat guests in area of choice and distributes menus; advises guests of daily or weekly specials
- Explains how various menu items or beverages are prepared
- Assists with cleaning tables or counters; removes dishes and re-stocks when required
- Performs opening or closing duties as required
- Maintains accurate records, wait lists and reservations
- Ensures table availability through communication with food and beverage staff; maximizes seating arrangements
- Performs cashier duties, counts cash float at end of shift if applicable
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivatesstrongworkingrelationshipswithallstakeholders: guests,ownership,regulatorybodies,andemployees
- Contributes toward workplace health, safety, and wellness initiatives.
- Anticipates operational and service issues before they escalate, trouble-shoots and resolves guest concerns before they are complaints.
- Performsotherdutiesasassignedordirected and assist other co-workers as needed
Education & Qualification Requirements
People-focused and committed to service excellence
Proactive and solution-oriented with a drive to succeed
Smart Serve certification
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
POS experience
Food and beverage experience preferred