IT Specialist - Cyber Security

Salary: $65,000 - 70,000 per year

Requirements:

• Familiarity with the ISO 27000 series, including ISO 27001 and ISO 27002.
• Level 2/3 help desk experience and hands-on knowledge of SIEM platforms such as Adlumin, network monitoring tools such as SolarWinds/N-able, vulnerability research, and intrusion detection systems.
• Expertise with AWS and Google Cloud Platform, including IaaS and PaaS architecture principles.
• Knowledge of SSL/TLS encryption, PKI management, TCP/IP, HTTP/HTTPS, SOAP, load balancing, high availability, and disaster recovery.
• Familiarity with network security equipment and technologies, including Cisco routers and switches, Cisco ASA firewalls, Juniper equipment, Cisco ISE, and IPsec VPNs.
• Ability to conduct security analysis and computer forensics, handle incident response, and use network management tools for continuous monitoring.
• Experience supporting computer hardware, operating systems, and peripherals, including Windows 7, 10, and 11.
• A community college diploma in cybersecurity or a related field; equivalent experience may substitute for formal education.
• Relevant cybersecurity or IT certifications, such as Security+, Network+, Microsoft, or Fortinet, are an asset.
• Valid drivers license and reliable transportation for client site visits.
• Strong analytical, troubleshooting, communication, and customer service skills, with a security-focused, detail-oriented approach.
• Ability to work independently and collaboratively; organized, dependable, and meticulous.
• Ability to lift and transport IT equipment and use ladders during installations or on-site work.
• Ability to commute to or relocate to London, Ontario.

Responsibilities:

• Develop, implement, and maintain cybersecurity strategies aligned with industry standards.
• Monitor network traffic through SIEM tools to identify and assess threats.
• Assist with security incident response, investigation, remediation, and forensic analysis using tools such as Fiddler or Nmap.
• Configure and troubleshoot network infrastructure, including routers, switches, firewalls, and wireless access points.
• Manage firewall configurations, security rules, and VPNs.
• Provide Level 2 and Level 3 technical support for desktops, servers, and client infrastructure in an MSP environment.
• Deploy, manage, and monitor cybersecurity solutions, including RMM, EDR/AV, and related tools.
• Troubleshoot hardware, operating systems, and peripherals, and provide remote, phone-based, and on-site support.
• Create and maintain technical documentation and knowledge base articles; record security incidents, root causes, and remediation steps.
• Explain security risks and technical issues to non-technical clients and recommend secure IT practices and solutions.
• Participate in an on-call rotation and provide occasional after-hours support.
• Conduct on-site visits for escalations, security incidents, and project work as needed.

Technologies:

• AWS
• Cloud
• Cisco
• Fiddler
• Firewall
• Hardware
• HTTP
• IaaS
• Support
• Load Balancing
• Network
• PaaS
• SOAP
• Security
• TCP/IP
• Windows
• VPN

More:

We are seeking a cybersecurity-focused IT Specialist to join our innovative technology team and help protect digital assets in a fast-paced environment centered on excellence and continuous improvement. The role offers exposure to current cybersecurity tools and methods, with opportunities to contribute to technical quality in a collaborative setting that supports learning and growth. Our schedule is Monday to Friday, 8:30 a.m. to 4:30 p.m., with on-call and occasional after-hours coverage. The position is primarily in person in London, Ontario (N6N 1N7). Annual pay is $65,000–$70,000. Benefits include casual dress, dental, extended health, disability and life insurance, vision care, paid time off, mileage reimbursement, and on-site parking.

last updated 40 week of 2026