Veterinary Client Liaison, Dentistry and Oral Surgery, Calgary Animal Referral and Emergency Centre

JOB DESCRIPTION

Veterinary Client Liaison

Department : Dentistry and Oral Surgery

Location : Calgary, AB

Calgary Animal Referral and Emergency (;Centre is welcoming a full-time Veterinary Client Liaison for our Dentistry team. We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our medical teams, clients, and their pets.

About the Role

Desired Attributes and Requirements

The ideal candidate is organized, calm under pressure and customer service focused, ideally you have :

Prior experience in customer service and administrative duties in a veterinary clinic setting

Prior knowledge / or ability to learn medical terminology and Cornerstone

Exceptional client service skills

Empathetic, nurturing, and positive attitude

Skilled in prioritizing needs, open to change, and adaptable

Initiative in carrying out assignments independently

Attention to detail with above-average time management skills

Must be flexible and available to work modified shift work (Monday to Thursday 8 am to 6 pm)

Excellent attendance and punctuality

Strong foundation in MS Office and email, phone and in-person etiquette

Previous veterinary experience or graduate from an accredited Veterinary Assistant program is preferred

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive in!

RRSP Employer 5 % Match Program – saving for your future just got easier!

VCA Canada RRSP Student Loan - Ask us more!

A caring culture of Wellness and Appreciation!

Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!

Competitive wages and health / dental benefits!

Opportunity to apply for a Veterinary Technician / Technologist scholarship (annual process)

Annual uniform allowance

Exceptional career development : there is room to grow here!

Referral Bonus Rewards

Opportunities to give back to your community through VCA initiatives

Generous personal pet care discounts

Extra perks like shopping discounts and cool wellness apps!

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