Senior Analyst

Permanent Full Time

Are you passionate about all things data? Do you find yourself asking “why” a lot? Then you’re in the right place! As part of the Customer Insights team is looking for an individual whose analytical mind and curious nature can navigate through a variety of data and identify trends and opportunities related to our clients’ claims experience. This role is located in Winnipeg, Manitoba.

What you will do :

• Be accountable for the delivery of regular and ad-hoc claims reports for Workplace Solutions customers.
• Execute on existing reporting processes to ensure timely and accurate production of claims reporting.
• Refine existing client reporting templates and reporting processes to meet evolving customer needs.
• Use data to tell a story; draw the “so what?” out of the analysis to ensure meaningful insights are delivered to customers.
• Effective communication with a wide range of stakeholders at multiple levels of the business with the ability to make decisions and influence ideas / opinions
• Ongoing support of existing and newly developed models.
• Support and resolution of customer inquiries regarding the Experience and Claims section on GroupNet for Plan Administration.
• Address and resolve direct inquiries from customers, advisors, consulting houses, and account management for Group Health business
• Help foster a data-driven, customer-centric environment
• Keep abreast of emerging trends in business analytics, focused on the use of visualization to improve consumption of insights.
• Develop and maintain an in-depth understanding of Canadian Group Benefits claims trends, changes in regulatory regime and economic conditions.

What you will bring :

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations : Winnipeg, Toronto and London.

The base salary for this position is between $59,800 - $109,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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