Change Management Specialist

About Pacific Blue Cross

Pacific Blue Cross (PBC) has been British Columbia's leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans. We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us. We offer an attractive compensation and benefits package. Our workplace culture values health and wellness, diversity and equality, continuing education, environmental sustainability and giving back to the community.

Perks

• Flexible working hours of 7.5 hours per day, Monday to Friday (i.e., 37.5 hours per week).
• Paid vacation starts at 4 weeks per year, and increases with years of service.
• Hybrid work environment (i.e., a combination of work from office and work from home days).
• Generous benefits, including extended health, dental, and life insurance; depending on the plan that you choose, these benefit premiums can be 100% paid by PBC.
• PBC contributes the equivalent of 8% of your base salary to a Defined Contribution pension plan. No employee contribution or matching is required, giving you more take‑home pay.
• Retiree Benefits plan that is available to employees who have at least 10 years of service with PBC and have reached the age of 55.
• Onsite gym, cafeteria, and access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program!

About The Position

• We are searching for a permanent Change Management Specialist to join our Learning and Engagement team.
• PBC’s compensation program is built on a pay-for-performance philosophy, rewarding both individual and organizational achievements. The typical hiring range for this position is $86,000 - $96,000 per year, with the starting salary determined based on a combination of skills, education, experience, and internal equity. As part of our total rewards package, you’ll be eligible for our annual bonus program.

If you’re someone with a passion for design and implementation of change management strategies and are wanting to take on a great career opportunity with a local not-for-profit health insurance provider by supporting strategies that enable successful organizational transformation, we want to hear from you.

This role is currently working hybrid from home and from our head office in Burnaby, BC. Apply this week if you would like to take on this role.3>Key Ways This Position Makes An Impact

The Change Management Specialist supports the design and implementation of change management strategies to enable successful organizational transformation. This would include advising, planning, and coordination of confidential initiatives, organizational changes, or policy development that inform management decisions that impact the strategic direction, workforce, processes, and technologies.

In this role you’ll conduct impact assessments, stakeholder analyses, and readiness evaluations to inform plans and mitigate risks.

This role develops and delivers communication and engagement initiatives to enhance understanding and adoption of change across the organization.

You will collaborate with project teams to align change activities with broader project objectives and advise management on workforce, process, and technology impacts.

This role contributes to the continuous improvement of change management methodologies, tools, and practices while maintaining up-to-date knowledge of industry best practices.

You will identify tailored change management needs aligned with business objectives and collaborate with internal stakeholders in the development of interventions.

Key Experiences You Bring To This Role

• Bachelor’s degree (or equivalent) in Human Resources, Business Administration, Organizational Development, or a related field.
• 4 years of related experience in organizational change management coupled with project management, and/or human resources business partnership experience.
• Strong understanding of change management principles, methodologies, and tools (e.g., ADKAR, Prosci) including how people journey through change.
• Excellent communication, facilitation, and relationship‑building skills.
• Proven ability to influence and work collaboratively across all levels of the organization.
• Strong analytical and problem‑solving abilities.
• Excellent organizational skills and strong attention to detail and the ability to manage multiple priorities.

Preferred Additional Experience

• Change Management Certification (e.g., Prosci or CCMP).

If you’re excited about taking on this opportunity, we invite you to apply today and start the conversation with us about this position.

Please apply via our website this week at http://www.pbchbs.com/company/careers/

While we thank all applicants for their interest, only short‑listed candidates will be contacted.

Diversity, Equity, and Inclusion

PBC is an Indigenous Works employer of choice, an Insurance Business Canada Diversity, Equity, and Inclusion award winner, one of Canada’s Greenest employers, a Canadian Centre for Diversity and Inclusion (CCDI) employer partner, and a Pride at Work partner.

We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender, sexual orientation, religion, ability, education level, parental status, or socioeconomic status. We are an equal opportunity employer and welcome applications from all qualified candidates.

To request an accommodation in completing this job application, testing, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to careers@pac.bluecross.ca. These accommodation requests will be reviewed confidentially and, on a case‑by‑case basis by Human Resources.