Customer service clerk
Davidson Contract Services • Kitchener, ON, Canada
4 hours ago
Job type
- Permanent
Job description
- Education:
- Expérience:
Education
- Secondary (high) school graduation certificate
Work setting
- Transportation
- Trucking company
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Receive and log complaints
- Record transactions
- Perform data entry
- Keep track of shipments
- Provide customer service
- Receive and register documents for data entry
Computer and technology knowledge
- MS Excel
- MS Outlook
Type of industry experience
- Trucking
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Ability to multitask
- Dependability
Experience
- 1 year to less than 2 years
Employment terms options
- Day
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Group insurance benefits
Other benefits
- Free parking available
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 to 44 hours per week