Office Assistant H – Stroke Program – Part Time

Duties:

• Scheduling patients for appointments using Community Wide Scheduler
• Register patients for their appointments
• Collect information on secondary stroke prevention clinic risk assessment form
• Make reminder calls for clinics for appointments
• Answering and directing calls and answering all non-medical related questions
• Request and obtain charts
• Prepping patient charts for clinic
• Fill out forms for physicians – travel grants, Ministry of Transportation, etc
• Data entry: Collect and enter Statistics, in an excel database
• Ordering and printing education resources for stroke program patients
• Set up of rooms and dismantling for the next clinic
• Photocopy and collate documents for distribution, mailing and filling
• Calling community hospitals or labs for additional reports
• Faxing and distributing of reports, requisitions, prescriptions, and referrals
• General administration support for stroke RN and District Stroke Coordinator as needed and assigned
• Other duties as assigned

Qualifications:

• Diploma in Office Administration or Health Office Administration Certificate or equivalent education and/or experience, preferably in a health care environment.

Experience:

• Proficiency in medical terminology.
• Previous work in an outpatient clinic.
• Proficient in a Microsoft environment including word and excel.

Ability:

• Ability to work in a team environment or independently.
• Knowledge of hospital software applications such as Meditech, ADT, ADM and PHA, and Xerox.
• Excellent communication, analytical, investigation and organization skills.
• Demonstrated ability to maintain successful working relationships; ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner, both in person and on the telephone; tact, courtesy and alertness in public contacts.
• Demonstrated behaviour consistent with the hospital’s mission statement and core values.
• Knowledge of PHIPA; Personal Health Information Protection Act.
• Behaviour consistent with Hospital Mission, Values and Standards of Performance