- Full-time
- Quick Apply
Platform & Tool Support
1. Netskope
Zero Trust Network Access (ZTNA)
Cloud Access Security Broker (CASB)
Data Loss Prevention (DLP) - In-Line, Endpoint, and At-Rest SaaS
SaaS Security Posture Management (SSPM)
Web Application Firewall (WAF)
Secure Web Gateway (SWG)
Cloud Firewall (CFW)
2. Kiteworks
Secure File Transfer Protocol (SFTP)
Managed File Platform (MFP)
3. SentinelOne
4. Akamai WAF
Required Qualifications
Proven experience managing or handling an onsite customer, ideally in a remote/offshore delivery model
Hands-on familiarity with one or more of the following: ZTNA, CASB, DLP, SSPM, WAF, SWG, CFW, SFTP, MFP
Experience operating within a defined support-hours model (e.g., 20x6) with on-call responsibilities for major incidents
Strong understanding of policy enforcement, monitoring, and anomaly detection within enterprise security tooling
Ability to interpret and comply with SOW/contractual service requirements (e.g., cross-functional service attachments, tool requirement schedules)
Excellent communication and coordination skills for managing distributed teams and cross-functional stakeholders
Support model: 20x6, with on-call availability for Major Incidents during off-hours
What are the top 3 skills required for this role?
1. Handson experience with Netskope, SentinelOne, Akamai
2. Knowledge on kiteworks
3. Well versed with Netskope modules
Zero Trust Network Access (ZTNA)
Cloud Access Security Broker (CASB)
Data Loss Prevention (DLP) - In-Line, Endpoint, and At-Rest SaaS
SaaS Security Posture Management (SSPM)
Web Application Firewall (WAF)
Secure Web Gateway (SWG)
Cloud Firewall (CFW)