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JOB TITLE: Sales Manager DIVISION: Sales & MarketingDEPARTMENT: SalesREPORTS TO: VP of Sales LOCATION: GTA POSITION OVERVIEW (Purpose):Graywood is a privately-owned, Toronto-based real estate investment management company that specializes in the development of residential mixed-use properties of exceptional quality in Canada. During its 40-year history, Graywood has managed 53 projects, with 31,100 housing units and a combined value of $8.3 billion. Due to continued growth, we are our looking for a Sales Representative who will become an integral part of Graywood's team.The Sales Manager will be the driver of on-the-floor sales success for Graywood. As a Sales Manager you will play an integral part of our team in taking all visitors through the home buying experience, putting together legally binding purchase agreements, and creating a positive experience for each visitor.RESPONSIBILITIES:The Sales Manager is responsible for the following:Sales Leadership and PerformanceRepresent Graywood professionally and maintain comprehensive knowledge of its products and sales programsDrive revenue from project launch through completion of the sales programDevelop and execute sales strategies, campaigns, and programs in collaboration with internal teamsReview lead pipelines, conversion rates, traffic sources, follow-up activity, and sales-cycle performance to identify opportunities for improvementPrepare monthly sales reports and monitor performance against goals and targetsProvide management with timely, proactive feedback on the effectiveness of incentives and sales programsWork with the Vice President, Sales to evaluate project performance using qualitative and quantitative insights and to inform future developmentsCustomer and Realtor EngagementBuild and strengthen Realtor relationships by providing timely project information, education, guidance, and supportLeverage Realtor networks to drive sales across current, new, and future projectsProspect daily, follow up with leads throughout each sales campaign, and communicate new releases, promotions, and sales updatesGreet sales office visitors, understand their needs, and guide clients and purchasers toward appropriate product optionsManage the buyer journey from initial introduction through contract execution while maintaining a positive customer relationshipConduct tours of available units and amenity spacesRespond promptly to telephone and electronic inquiries about product availability and sales programsMarketing and Market IntelligenceCollaborate with the Sales and Marketing teams on marketing programs, email campaigns, social media content, videos, seminars, events, and interviewsParticipate in on-site and off-site sales and community engagement events, including occasional activities outside regular business hoursMonitor market trends, inventory, and industry opportunities to anticipate future needs and product releasesContribute to the monthly comparative market analysis (CMA) report and provide commentary to the Vice President, Sales and the Senior Vice President, Sales and MarketingSales Operations and AdministrationMaintain accurate, current records in the CRM and contract management platformsProvide administrative and deal-writing support as requiredReview printed and digital purchase and sale documents for accuracyOversee Presentation Centres and ensure sales offices and show suites comply with company sales policiesQUALIFICATIONS:EducationPost Secondary EducationExperience3 - 5 Years Minimum working in a sales role in new multi-family residential developments preferred5-7 Years Minimum working in a sales/administration capacity in new multi-family residential developments preferredAvailabilityMust be available to work Monday – Wednesday & Saturday – Sunday (Thursday/Friday off). Additional hours outside of regular business hours may be required.Key Competencies:Experience in selling to end user buyersResults DrivenExcellent verbal and written communication skillsKnowledge of the Real Estate IndustryResponsive to customer inquiries whether they are virtual or phonePositive AttitudeSelf starterCustomer Service FocusedTeam PlayerAbility to multi-taskExcellent organizational skillsStrong attention to detailExperience with CRM, Contract Management, Microsoft Office Applications This position offers a base salary of $50,000–$60,000 per year, plus commission based on sales performance. Compensation will be determined based on qualifications, experience, skills, and other relevant factors.We are an equal opportunity employer that values the unique skills and experiences of each of our candidates; recognizing that each prospective team member contributes to our efforts in building a diverse and inclusive place to work.Should you require any disability-related accommodation to support your participation in our recruitment process, please notify us and we will work with you to meet your accessibility needs.Graywood may use artificial intelligence in its recruitment process, including for screening, assessing, or selecting applicants. Where AI is used for these purposes, candidates will be informed in accordance with applicable legislation.Given the nature of work and position, the selected candidate will need to successfully complete a Reference, Background & Credit Check