Dental Administrator - Westbrook Dental Centre

Get To Know Us:

Our team provides comprehensive dental care for patients of all ages, with a strong focus on personalized treatment, clear communication, and long-term oral health. We combine modern dental technology with a gentle, patient-focused approach to help our patients feel informed and at ease throughout their visit.

At Westbrook Dental Centre, we also believe that exceptional patient care starts with a strong and supportive team. We foster a collaborative environment focused on respect, continued learning, and working together to provide a positive experience for our patients and our community.

Schedule:

• Wednesday & Thursday: 1:00 PM – 8:15 PM

• Alternating One Saturday every other month: 9:00 AM - 4:00 PM

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 3 years of administration experience
• Team lead experience is an asset
• Clinical background and experience with dental software programs considered an asset
• Spanish language proficiency would be considered an asset, but is not required