Customer Account Representative

City : Nipawin State : Saskatchewan (CA-SK) Country : Canada (CA) Requisition Number : 48057

A Day in the Life:

This position is responsible for procuring grain products by developing and maintaining a customer base within a geographical area to achieve business results as established through business planning and goal setting.

What You’ll Be Doing:

• Negotiates grain contracts from a defined client base to meet and exceed area financial and operating targets within the parameters of the marketing plans and strategies of the company.
• Promote programs within assigned market centre in order to meet desired business results.
• Coordinates logistics of contracts and related administrative requirements in conjunction with internal team to ensure contractual obligations are met.
• Maintains and analyzes a database/record of customer profiles, transaction records, product inventories and other reporting to identify, categorize and prioritize customer contacts.
• Analyzes current and future agricultural trends and service needs, as related to business strategy.
• Develops and maintains effective business partnerships with current and potential customers, including targeted customers with whom the company can meet business objectives.
• Keeps informed of competitor activities within the market area and recommends marketing program and service revisions.
• Contacts producers within desired timelines, regarding strategies in order to increase awareness of customer/business needs.
• Performs other duties as required.

Skills/Experience Requirements:

• Minimum of one (1) year of experience in agriculture or other sales related customer service function.
• Certificate in Agriculture, Agri-Business, Business Administration or Sales and Marketing or equivalent post-secondary education.
• Equivalent combinations of education and experience that result in the required level of knowledge skill and competence will be considered.
• Excellent communication and negotiation skills.
• Efficient in MS office and experience utilizing relevant computer software programs.
• Excellent customer service skills both in person and over the phone.
• Must possess a valid class 5 driver’s license.

Bunge offers a variety of benefits including health and wellness plans, retirement contribution and paid vacation/holidays.

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