Program Assistant & Hearing Screener – Preventative & Perinatal Services

QUALIFICATIONS:

Education, Training And Experience

• Grade 12.
• Medical Office Assistant Certificate, including courses in word processing, spreadsheet and database software.
• Two (2) years recent related administrative experience in a similar environment.
• Completion of BCCDC Vaccine Storage & Handling course.
• Recent related experience working with newborn infants and their families or an equivalent combination of education, training and experience with hearing screening and office administration.
• Valid BC Class 5 Driver's License.

Skills And Abilities

• Ability to communicate clearly and effectively, both verbally and in writing, using family-centered care principles in hearing screening.
• Ability to build and maintain rapport with clients, including children, parents, internal and external partners, and staff.
• Ability to work independently and in cooperation with others.
• Knowledge of Medical Terminology.
• Ability to type 60 wpm.
• Ability to plan, organize, and prioritize tasks.
• Ability to analyze and resolve problems.
• Ability to operate related equipment, including proficiency with computers, databases, and Microsoft Office (Outlook, Word, Excel, Publisher).
• Demonstrated knowledge of and ability to apply general office practices and procedures.
• Adherence to BCCDC vaccine storage and handling practices.
• Understanding of and ability to learn vaccine names, schedules, and storage requirements.
• Physical ability to perform the duties of the position.