It Support Specialist — Cloud, Automation & Hybrid - $80,000 A Year
Child Development InstituteToronto, CanadaIT Support Specialist needed for cloud and hybrid environment.Providing technical support and troubleshooting applications. Show more
Computer User Support SpecialistsRemoteJobsOne • Toronto, Canada
Computer User Support Specialists
RemoteJobsOne • Toronto, Canada
11 hours ago
Salary
CA$30.00–CA$55.00 hourly
Job type
- Full-time
- Remote
- Quick Apply
Job description
This is a fully remote position, open to candidates based in Canada.
Pay: $30–$55/hr
Role Title: Computer User Support Specialists
Role Type: Contractor
Location: Remote
the company is selecting Computer User Support Specialists to contribute their advanced troubleshooting capabilities to a key customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.
Scope of Work
- Diagnose and resolve common and complex hardware, software, and networking issues using industry best practices.
- Provide guidance on OS support (Windows, MacOS, Linux) and network connectivity, including TCP/IP, VPNs, and DNS-related concerns.
- Document troubleshooting steps, solutions, and user interactions clearly within a ticket management system.
- Contribute detailed process insights that enhance future support workflows and training data quality.
- Collaborate asynchronously and communicate technical concepts effectively through written and verbal channels.
- Identify patterns in support issues, offering recommendations or process improvements to the project team.
Preferred Qualifications
- Minimum 3 years' proven experience providing Tier 2/3 IT support.
- Expertise in diagnosing and resolving hardware and software issues across varied platforms.
- Strong understanding of networking concepts, including TCP/IP, VPNs, and DNS troubleshooting.
- Proficiency with ticket management systems and thorough documentation practices.
- Exceptional written and verbal communication skills, with a focus on user-friendly explanations.
- Certifications such as CompTIA A+, Network+, or ITIL are advantageous.
- Demonstrated ability to work independently, prioritize tasks, and deliver high-quality input for technical projects.
How to apply
Apply here with your Indeed profile. We will then email you a link to complete your application on the hiring platform — your application is only considered once that final step is done.
Create a job alert for this search
Computer User Support Specialists • Toronto, Canada
Similar jobs
Inside Sales and Customer Support Specialist
emxRichmond Hill, York Region, CADrive customer satisfaction in inside sales at EMX Enterprises Limited.This full-time position offers an opportunity to engage with customers while managing orders and providing insightful quotes.A... Show more
Product Support Specialist
Viv Technologies Inc.Toronto, ON, CAAt Viv Technologies, we’re passionate about the power of digital transformation done right.That means continuously improving our home care software platform, built specifically for multi-site home ... Show more
Tech Support Representative with Customer Focus
telMAX Inc.Markham, ON, CABecome a Tech Support Representative committed to resolving customer inquiries and enhancing their experience with our products.Your communication skills will play a key role in building customer r... Show more
Desktop Support Specialist
Raas InfotekToronto, ON, CADesktop Support – Mac (Contract).Minimum 8+ years experience required to provide overall hardware and software support to employees and incoming new hires.The role will include weekly reporting, in... Show more
Customer Support Specialist, Software Application Support
EmburseToronto, ON, CAAt Emburse, you’ll not just imagine the future – you’ll build it.As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordin... Show more
IT Specialist with User Training Focus
Signet Jewelers LimitedMarkham, Ontario, CanadaStep into the role of IT Specialist with a strong focus on user training and technical support.Your contribution will enhance user satisfaction and ensure systems operate seamlessly.This position c... Show more
Enterprise Software Sales Specialist
Max TechnologiesToronto, ON, CAA well-capitalized software startup is seeking a motivated sales representative in Calgary, Alberta.This role focuses on selling cybersecurity and enterprise software, requiring excellent communica... Show more
Desktop & Site Support Tech I — Remote & Onsite
TPToronto, ON, CAA leading customer experience management firm in Toronto is seeking a Desktop and Site Support Technician I to provide technical support for hardware and software.The ideal candidate will offer in-... Show more
Technical VP - Computing Bus System Research
Huawei CanadaMarkham, York Region, CAHuawei Canada has an immediate permanent opening for a.The Computing Data Application Acceleration Lab aims to create a leading global data analytics platform organized into three specialized teams... Show more
Technical Support Analyst for Travel Apps
TriparcToronto, ON, CABecome a Platform Support Analyst I, focusing on application support for Azure travel solutions.Ensure effective user support, monitor performance, and enhance documentation processes for seamless ... Show more
TCS Application Support Specialist
Tata Consultancy ServicesToronto, ON, CABecome an Application Support Specialist at Tata Consultancy Services, where you'll utilize your Oracle SQL and CA AutoSys skills to provide robust production support for financial applications.We ... Show more
IT Support Specialist — Windows/macOS, MDM & Cloud Ops
JAM CRMToronto, ON, CAA leading CRM agency in Toronto is seeking an IT Support Specialist to join their dynamic team.In this role, you will manage and maintain end-user devices, provide IT support to employees, and assi... Show more
Systems Analyst - Technical Support
1ValetToronto, ON, CAJob Title: Systems Analyst - Technical Support.Career Level: Level 06 Reporting To: Manager, Technical Support Location: GTA, Ottawa or Vancouver.We are seeking a highly skilled and technically pro... Show more
Systems Administrator & Support Specialist Role
Rubicon PathToronto, Ontario, CanadaGrow your skill set as a Systems Administrator and Operations Support Specialist with the Ontario Public Service.This intermediate role covers user access management, system support, and operationa... Show more
Systems Administrator And Support Specialist - C$62,000 - C$68,000 A Year
Hariri Pontarini ArchitectsToronto County, CanadaThe Systems Administrator will maintain IT infrastructure, provide user support, and ensure security within an architectural firm. Show more
Automation Support Analyst with AI Focus
OMERSToronto, ON, CABecome an Automation Support Analyst within our Data and Technology team, focusing on AI-driven automation solutions.This role offers a hybrid work model with office presence four days per week.We ... Show more
Bilingual Customer Support Specialist (B2B)
Quantum Management Services Ltd.Markham, ON, CABilingual Customer Support Specialist (B2B).Hybrid - 3 days in office / 2 days remote.Bilingual Customer Support Specialist (English/French).If you're passionate about delivering exceptional custom... Show more
USB Systems Engineer
AMDMarkham, ON, CAWHAT YOU DO AT AMD CHANGES EVERYTHING.At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded syst... Show more
Hybrid Bilingual Specialist in Customer Support
Cook GroupWhitchurch-Stouffville, ON, CABecome a part of Cook in a hybrid Bilingual Customer Support Specialist role, focusing on contract management and RFP tracking across North America.Strong English and French skills are essential.Co... Show more