Educator

As the Educator  you are responsible to provide our guests with a world-class experience in the areas of product and culture. You are able to speak authentically about who we are, and how to use our product. You love design. You value integrity. You don’t take yourself too seriously.

Responsibilities :

• Successfully communicates special features, benefits, fabric properties, usage, and best care instructions
• Contribute to the achievement of daily shop sales targets
• Maintain knowledge of in-shop stock availability on the sales floor and in backrooms
• Actively maintain shop appearance, keeping merchandise stocked and organized, while ensuring that the shop is clean and well presented
• Receives and processes stock from warehouse (Boxes can weigh 10 - 30 lbs) which includes; unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and assigned storage areas
• Assist with re-stocking and pricing duties, including sale preparation as required
• Ensures items from change rooms are returned to appropriate area - sized and tagged
• Prepares merchandise for tailoring / alteration as may be required, by completing necessary documentation
• Completes assigned clean-up duty
• Utilizes the Point of Sale system, processes payments, refunds and exchanges and issues gift cards
• Participate in staff training and shop events as scheduled

Competencies :

Reports to : Shop Director

Working Team : Shop Staff

Works Closely with : Retail Operations, Information Technology (shipping systems) and Brand