Manager, Corporate Applications (PFT) (NU 35.26)

Located in the heart of Southwestern Ontario, Norfolk County is where big vision meets unlimited potential.

As one of Ontario’s largest single-tier municipalities and home to over 70,000 people, Norfolk is bold, diverse, and proudly local - a municipality that thrives on innovation, collaboration, and connection. Here, you’ll find endless opportunities to grow your skills, expand your ideas, and shape your career.

As the Manager, Corporate Applications, you will lead the delivery, support, and continuous improvement of corporate information systems and application projects. You’ll guide staff, oversee system performance, data management, compliance, vendors, and project delivery to ensure reliable technology solutions that support critical municipal services.

Big vision. Real opportunities. Unlimited potential. That’s Norfolk.

Duties and Responsibilities:

• Leading the design, support, and evaluation of all municipal information systems (financial, customer relations, resource planning, social services, property, and asset).
• Responsible for data warehousing including retention, classification, and analytics.
• Manage project work plans and review as appropriate to meet changing needs.
• Supervise staff responsible for municipal information systems.
• Evaluate and report on the performance of municipal systems, identify opportunity for improvement and refine targets for future releases.
• Manage all information systems projects which includes managing costs, quality, time, and risk.
• Responsible for managing all contracted work for information systems provided by outside agencies.
• Responsible for PCI compliance, PIPEDA, and privacy audits.
• Assist in the development of policies and procedures related to information technology.
• Provide backup support for all information technology functions.
• Promote effective and appropriate use of information technology.
• Provide progress reports at meetings.
• Keep current on changes and innovative technology developments.
• Participate in a rotating on-call schedule with other IT management to provide after-hours support for critical systems and services.
• Perform other duties as assigned.

Requirements

Knowledge and Experience:

• Three (3) or four (4) year University degree or Community College Diploma in computer science or technology studies, or equivalent. In addition to other courses and certifications as changing technology requires.
• Over five (5) years of experience to be familiar with scope of position, or equivalent previous experience
• Two years of experience in project management and/or supervising staff.

Skills and Abilities:

• Valid Ontario driver’s license and access to a reliable vehicle.
• Computer expertise in support of Microsoft SQL environments.
• Computer expertise in support of Microsoft Server environments.
• Computer expertise in application support.
• Computer expertise in support of application programming interfaces (API).

Benefits

Posting #: NU

Position: Manager, Corporate Applications

Position Code: 5ISMCA

Status: Permanent Full Time

Number of Vacancies: 1

Employee Group: Non-Union

Wage: $92,440 - $120,173 per annum (under review)

Hours Worked per Week: 35

Division: Corporate Services

Department: Information Technology

Reports to: Director, Information Technology

Location: Simcoe, ON (primarily in-office, with potential flexible work arrangements based on operational requirements of the role)

Posting Period: September 18, 2026 - October 1, 2026