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GoodLife Fitness
Senior Customer Service Representative (Motivator) - - Kitchener Fairway PlazaGoodLife Fitness • Kitchener, Ontario
Senior Customer Service Representative (Motivator) - - Kitchener Fairway Plaza

Senior Customer Service Representative (Motivator) - - Kitchener Fairway Plaza

GoodLife Fitness • Kitchener, Ontario
1 hour ago
Salary
CA$20.70 hourly
Job type
  • Full-time
Job description

SENIOR CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)


Who is a Senior Customer Service Representative (Motivator)?

As the face of GoodLife Fitness, a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members.

Do you have what it takes?

  • Passion for fitness
  • Strong communication and customer service skills
  • Peak attitude
  • Multi-tasking guru
  • Strong planning and organization skills
  • High School diploma, or working on completion
  • CPR certification required within 3 months of employment
  • Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility


What will you be doing?

  • Motivate and encourage the members to meet their fitness goals
  • Greet and welcome members in a warm and friendly manner. Member needs met courteously and promptly
  • Handle member questions and concerns with courteous and professionalism
  • Book appointments to accommodate members needs
  • Have knowledge and ability to sell and answer questions regarding memberships and other services
  • Adhere to and promote monthly marketing
  • Manage club supply inventory and place orders
  • Track equipment maintenace and repair logs
  • Run club errands and conduct bank runs
  • Plan and organize club events


What's in it for you?

  • Ongoing training and development to ensure a long and successful career path
  • Unlimited growth potential in sales and management
  • Rewards through monthly incentives and contests
  • Fun and energetic atmosphere to come to every day!

Compensation:

It is expected that the selected candidate will start at a base wage of $20.70. This position is eligible for commissions in addition to the base wage. The expected annual range of total compensation is $43,000 - $47,200 determined by the expected total number of scheduled hours per year, performance, time in the position and variable compensation earned.

This job posting is for an existing vacancy.

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Senior Customer Service Representative (Motivator) - - Kitchener Fairway Plaza • Kitchener, Ontario

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