Supervisor, Technical Services

Supervisor, Technical Services

About Allied

Allied is a leading owner-operator of distinctive urban workspace in Canada’s major cities. Our work is grounded in a clear purpose: to provide knowledge-based organizations with distinctive urban environments that support creativity, connectivity and human wellness.

Our vision is more expansive. We seek to make a continuous contribution to cities and culture that elevates and inspires the humanity in all of us. This vision informs how we operate, how we design and how we lead.

Real estate, for us, is not a passive investment. It is a profoundly human endeavour, one that must promote wellness, sustainability, diversity and creativity—today and for generations to come.

Allied is also a place to build a career of consequence. If you are looking for work that is thoughtful, tangible and enduring—work that contributes meaningfully to cities and the people who inhabit them—you will find purpose here.

For more information on Allied’s approach to city-building, visit our Insights page.

Purpose

The purpose of this position is to intentionally foster a workplace culture aligned with the organization's values, mission, strategy, and overall vision. The role is responsible for leading a team, developing project plans and budgets, and ensuring properties meet building systems performance expectations. This position will also deliver exceptional customer service and maintain the physical condition and curb appeal of the properties by carrying out the following responsibilities:

Responsibilities

Management Responsibilities

• Oversee the operations and performance of a portfolio of properties.
• Lead, mentor, and develop a team of Building Operators.
• Manage workforce planning, scheduling, training, and team performance.
• Participate in talent management activities, including recruitment, onboarding, and employee development.
• Foster a culture of collaboration, safety, accountability, and continuous improvement.
• Assess training needs and ensure the team is prepared for daily operations and emergency situations.
• Oversee contractors and service providers while prioritizing in-house execution whenever feasible.

Building Operations and Maintenance

• Ensure the operation, maintenance, and optimization of mechanical, electrical, HVAC, BAS, life safety, and building envelope systems.
• Oversee preventive and corrective maintenance programs, regulatory inspections, and emergency response activities.
• Collaborate with Property Management, Development, and Construction teams to support operations and capital projects.
• Manage service contracts, vendors, operating budgets, and capital expenditures.
• Ensure compliance with health and safety standards, corporate policies, and regulatory requirements.
• Deliver high-quality tenant service and efficiently manage maintenance requests through Yardi FM.
• Monitor key performance indicators (KPIs) and implement continuous improvement initiatives.
• Oversee inspections, testing, and compliance of critical equipment, including fire protection systems.
• Participate in vacant suite preparation, tenant improvement projects, and construction-to-operations transitions.
• Respond to emergency calls and operational needs outside of regular business hours as required.

Additional Responsibilities

• Collaborate closely with real estate teams, tenants, vendors, and external partners.
• Support sustainability, energy management, and occupant engagement initiatives.
• Contribute to environmental certifications, including BOMA, LEED, and WELL.
• Perform other related duties as required.

Qualifications

Required Experience

• Minimum of 5 years of experience in facilities operations, including HVAC/BAS, plumbing, electrical systems, fire alarm systems, and other related building systems and equipment.
• Minimum of 3 years of leadership experience.
• Experience managing maintenance and construction projects.
• Experience with budget management and performance tracking through KPIs.
• Experience developing and implementing best practices and operational policies.
• Experience using CMMS systems for work order and service request management.

Required Education and Knowledge

• Strong knowledge of HVAC, BAS, mechanical, electrical, plumbing, and life safety systems.
• Solid understanding of applicable codes, standards, regulations, and health and safety practices.
• Ability to read and interpret technical drawings and specifications.
• Knowledge of sustainability practices, energy management, and ESG requirements.
• BES I & II, SMT/SMA, Fourth Class Power Engineer certification, or equivalent.
• Facility Manager certification (or equivalent), or progress toward certification, is considered an asset.

Total Rewards* and the Employee Experience

At Allied, total rewards are designed with the same perspective that shapes our operations. They are intended to support sustained contribution, creativity and a genuine sense of ownership in the work we do.

In practice, this includes:

• Shared financial success and an ownership mindset
  Eligible employees participate in performance-based bonus programs and a retirement savings program, with the option to invest in traditional funds or Allied units. This approach aligns individual effort with Allied’s long-term performance and reinforces a sense of ownership at every level of the organization.

• Intentional presence and time off
  In addition to vacation, employees receive six personal days and half-days before statutory holidays. Allied supports flexibility while maintaining a strong, in-person culture. This reflects how we collaborate most effectively and how we operate as a business.

• Health, wellbeing and support
  Comprehensive, company-paid health benefits include vision and dental coverage, along with a healthcare spending account. An employee assistance program is available to provide confidential support when it is needed.

• Growth through leadership and exposure
  Allied believes in leadership at every level. Employees are encouraged to contribute beyond the boundaries of their role, collaborate across disciplines and develop a broad understanding of the business. For those drawn to real estate, this includes uncommon exposure to how buildings, organizations and cities evolve through hands-on experience and shared responsibility.

• Professional development grounded in practice
  Learning at Allied is both formal and experiential. Ongoing professional development and a mentorship program support growth through structured learning and day-to-day engagement with experienced colleagues across the organization.

• Purpose and connection beyond work
  Each year, employees are provided with a paid volunteer day to contribute time and effort to a cause that is personally meaningful to them, reflecting our belief that contribution extends beyond the workplace.

If you are motivated by the role real estate plays in shaping cities and culture, and want your work to contribute to that effort, we encourage you to apply.

More insight into life at Allied, including our ESG and EDI initiatives, can be found in our annual ESG report.

*Temporary or contract roles may not qualify for all the benefits listed, and some roles may follow a modified total rewards structure. We will confirm what benefits you qualify for during the recruitment process.

Additional Information

We value human connection and experience. While Allied uses technology, including AI-enabled tools, to support administrative efficiency, all screening, assessment and hiring decisions are made by people.

We are committed to hiring the most qualified candidates with a dedication towards supporting diversity, equity and inclusion across our organization. All qualified applicants will receive consideration for employment without regard to gender, ethnicity, origin, sexual orientation, disability and socioeconomic background. Diverse perspectives strengthen our organization and help us deliver better outcomes for our tenants, partners and communities. All qualified candidates are encouraged to apply.

We strive to provide an accessible recruitment experience and welcome reasonable accommodation requests at any stage of the recruitment process. Please reach out to talent@alliedreit.com if support is needed.

We look forward to receiving your application.

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