Manager, Operations

Principle Accountabilities

• Provide leadership in maintaining Samuel policies, values, and operational standards throughout SMB.
• Ensure Safety, Quality, and Productivity remain the highest priorities across all plant activities.
• Foster a strong and engaged team culture by promoting accountability, inclusion, collaboration, and respect in alignment with Samuel's values.
• Establish and maintain a high-performing workforce through effective hiring, onboarding, training, coaching, performance management, and the application of progressive discipline when required.
• Ensure appropriate manpower levels are maintained to support customer demand, production schedules, and equipment capacity requirements.
• Ensure Supervisors are effectively utilizing resources, equipment, and personnel to achieve safe, efficient, and cost-effective operations.
• Monitor inventory levels of plant and office supplies, reviewing usage and pricing regularly to ensure cost-effective purchasing and uninterrupted operations.
• Conduct regular plant and safety meetings, maintaining open communication with plant staff and supervisors to support safe and efficient operations.
• Ensure compliance with all applicable quality standards, environmental management system requirements, health and safety regulations, and company policies.
• Report operational performance indicators and key plant metrics to the Director of Operations.
• Lead capital projects required to maintain or improve plant operations, from capital request initiation through project completion.
• Collaborate across departments and foster a culture of open communication, teamwork, and continuous improvement.
• Responsible for achieving operational cost, productivity, and throughput targets.
• Maintain and improve customer quality satisfaction in partnership with the SMB Quality Department.
• Continuously identify, support, and drive opportunities for process, performance, and operational improvement.
• Perform all other related duties as assigned.

Core Responsibilities

• Ensure adherence to safety policies and actively promote safe work practices at all times.
• Maintain high standards of housekeeping in accordance with 5S principles.
• Support continuous improvement initiatives that enhance safety, quality, delivery, productivity, and cost performance.
• Conduct all work in a manner consistent with Samuel's values, policies, and operational standards.

Education, Experience & Skills

• Post-secondary diploma or degree in Mechanical Engineering, Industrial Engineering, or a related discipline preferred.
• Minimum 6-8 years of progressive manufacturing operations leadership experience.
• Automotive manufacturing experience preferred.
• Demonstrated success in leadership, workforce development, employee engagement, and team performance management.
• Strong understanding of manufacturing operations, production planning, quality systems, and cost management.
• Working knowledge of 5S, Lean Manufacturing, Continuous Improvement methodologies, and Six Sigma principles is considered an asset.

Location and Reporting Relationship

• The incumbent reports directly to the Director of Operations, Automotive.
• This position is located at Samuel Metal Blanking in Brantford, Ontario.

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