Opportunity Overview
We are looking for a hands-on Principal Azure Platform & Cloud Operations Architect to assess
and improve how we run critical production systems on Azure. You will evaluate our current
Cloud Operations processes and platform architecture, identify automation and improvement
opportunities, implement stronger operational patterns, and act as the escalation SME when the
team hits technical roadblocks—especially across AKS, networking, and deployments.
Key Responsibilities
● Assess and Improve Cloud Operations Processes: Review current operational
workflows (provisioning, deployments, incident response, change management) and
implement process corrections, automation opportunities, and operational guardrails to
reduce manual effort and improve reliability.
● Own AKS Platform Architecture and Operations: Lead the design and operational
maturity of Azure Kubernetes Service (AKS) environments, including cluster topology,
node pools, upgrades, scaling, resiliency patterns, ingress/egress, workload identity,
secrets, and runtime security.
● Lead Azure Networking Architecture and Troubleshooting: Provide deep expertise
in Azure networking and connectivity patterns (VNET design, routing/UDRs, NSGs,
DNS, private endpoints, firewalls, load balancers, gateways, and secure egress/ingress)
and troubleshoot complex network and performance issues impacting production
systems.
● Deliver Hands-on Infrastructure as Code (IaC): Design and implement IaC using
Terraform with reusable modules, clear lifecycle management, environment consistency,
and safe change practices.
● Advance GitOps and Deployment Standardization: Strengthen deployment maturity
using Argo CD and Helm, improving repeatability, release confidence, environment
promotion, and rollback strategies.
● Improve CI/CD and Release Automation: Enhance CI/CD pipelines (Azure DevOps /
Jenkins / GitHub Actions) to implement quality gates, validation, security scanning, and
automated delivery patterns to production.
● Implement Observability and Operational Readiness: Improve monitoring, logging,
alerting, and dashboards using Azure Monitor, Log Analytics, and Application Insights to
create actionable signals and reduce noise; promote production readiness practices
(runbooks, readiness reviews, operational checklists).
● Provide L3/L4 Escalation and Incident Leadership: Act as the technical escalation
point for high-severity incidents, guiding triage and recovery, leading root cause analysis,
and ensuring corrective/preventive actions are implemented through automation and
platform improvements.
● Coach and Unblock the Cloud Operations Team: Mentor engineers and provide
hands-on guidance during complex technical challenges, raising overall capability and
establishing consistent engineering standards.
● Collaborate Across Teams: Work closely with Engineering, SRE, Security, and Delivery
teams to align operational patterns, platform guardrails, and production readiness across
services and environments.
Qualifications
● Bachelor's or master's degree in Computer Science, Engineering, or a related field.
● 8+ years of hands-on experience in cloud platform engineering, DevOps/SRE, or cloud
operations, with ownership of production-grade systems.
● Strong hands-on experience with Azure, particularly Azure Kubernetes Service (AKS),
and deep experience running Kubernetes in production (upgrades, scaling, failure
modes, troubleshooting).
● Deep expertise in Azure networking and secure connectivity patterns, with the ability to
diagnose complex multi-layer issues across AKS + network + application boundaries.
● Proven hands-on experience implementing IaC with Terraform (modules, state strategy,
environment consistency, safe rollout practices).
● Strong experience with GitOps and deployment tooling, including Argo CD and Helm,
and a strong understanding of release strategies and operational controls.
● Proficiency managing CI/CD pipelines and automation (Azure Pipelines, Jenkins, GitHub
Actions) and improving deployment reliability through automated checks and gates.
● Hands-on experience with Azure observability tooling (Azure Monitor, Log Analytics,
Application Insights) to improve service health visibility and incident response
effectiveness.
● Proficiency in scripting/automation with Python and/or Bash/PowerShell to build
operational tooling and reduce repetitive manual work.
● Strong problem-solving and communication skills, with the ability to operate calmly under
pressure and guide teams throug