Document Verification Officer

Job Description

What is the opportunity?

Reporting to the Manager, Trade Operations, This position is responsible to manage the day to day document verification relating to Letters of Credit (LC). This team is located in a high profile, high risk and critically time sensitive transaction environment, supporting a global client base which includes Retail and Commercial Banking and Capital Markets.

The incumbent will be responsible for checking LC documents for discrepancies and monitoring for compliance/compliance parties. Additionally, the incumbent is accountable for operationalizing client care strategies, maximizing transaction processing efficiency/effectiveness, problem resolution

What will you do?

• Responsible for verifying Import, Export documents under Letters of Credit and SBLC Demand Claim as per internal and external rules.
• Responsible to advise discrepancies to appropriate parties through SWIFT/ Portal /Fax/mail message
• Responsible for dispatching documents as per L/C instruction and/or client’s exception instruction
• Overall responsibility for client satisfaction relative to the handling of LC document verification

What do you need to succeed?

Must Have

• 3+ years’ experience of document checking under Letter of Credit
• Good knowledge of Trade Products
• Client first Orientation
• Operational risk management and mitigation mindset
• Technical / Computer proficiency
• Problem solving / Analytical thinking
• Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice to Have

• Working knowledge of JTPS / Trade 360

• CDCS (Certified Documentary Credit Specialist)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Document Examination, Document Processing, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Time Management

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-17

Application Deadline:

2026-10-02

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.