L&D Designer/Developer

L&D Designer/Developer

Location: Markham, ON or Ottawa, ON

Onsite Flexibility: Hybrid 4 days on-site, 1 day work from home

Contract Details

• Position Type: Contract
• Contract Duration: 12 months (with potential for extension based on performance and business needs)
• Pay Rate: C$40.00 C$50.00 / Hour (CAD)
• Shift / Schedule: Monday Friday, 9:00 AM 5:00 PM
• Travel Requirements: Not required

Job Summary

In this multi-functional role, you will have a national mandate to be engaged in a variety of initiatives designed to support our partners across the credit centers in Markham, Edmonton, Ottawa, Montreal and Vancouver. You will work closely with the Manager, Learning Program Design to conduct needs analysis, recommend and develop learning solutions. You will be part of a team of 3 L&D professionals, collaborating with different departments, with approximately 3 4 hours per day spent in meetings with internal stakeholders.

Key Responsibilities

• Design high quality, multi-approach blended learning and performance solutions on a variety of learning programs that supports business strategic priorities, enable people strategies and impact key business measures.
• Build solid relationships with partners to ensure open communication, via active participation in meetings/working sessions to ensure credit risk interests are being effectively managed.
• Act as a subject matter expert with both practical and technical expertise in all areas of content design and development applying adult learning principles and leading industry best practices.
• Lead out on project scoping and planning, setting the standards for the learner experience that will enable learning objectives to be satisfied.
• Ensure learner accessibility and principles of diversity and inclusion in developing a variety of online learning solutions (i.e., eBooks, graphic rich deliverables, eLearning/simulation, online performance support tools, etc.) leveraging established standards and templates where possible.
• Collaborate with business and functional partners to attain a good understanding of project, program and curriculum needs.
• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/points of interest.
• Support the team by continuously enhancing knowledge/expertise in own area and participate in knowledge transfer within the team and business unit.
• Keep current on emerging trends/developments and grow knowledge of the business, related tools and techniques. Participate in personal performance management and development activities, including cross training within our own team.
• Keep others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities.
• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate. Contribute to a fair, positive and equitable environment that supports a diverse workforce.

Required Skills

• 5 years of experience in Instructional Design.
• Proficient in Microsoft applications including Excel, Visio, and PowerPoint.
• Proficient in Adobe Creative Suite and eLearning authoring tools such as Storyline 360 and Rise 360, as well as video development tools such as Powtoon.
• Previous experience developing presentation and communication materials for senior management at all levels.
• Strong project management skills with the ability to meet deadlines and work independently.
• A strong focus on attention to detail to produce high quality, accurate and timely deliverables to meet deadlines.
• Ability to solve problems, influence and negotiate to deliver results.

Preferred Skills

• Proven experience in instructional design, preferably in a Financial Institution, is an asset.

Education Requirements

• Bachelor's degree or Advanced Degree in Instructional Design, Adult Education, Educational Technology, or a related field.

Required Experience

• 5 7 years of experience in Learning and Design.
• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is a top 10 North American bank delivering comprehensive retail, commercial, and wealth management solutions across Canada and the United States. With a broad geographic footprint spanning major markets on both sides of the border, the organization employs thousands of banking professionals, financial advisors, risk specialists, and operations analysts. The bank's learning and development teams, technology staff, and business operations professionals collaborate to serve millions of customers annually.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-13767

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