Shipping/Receiving Coordinator Job

Primary location: Kelowna, British Columbia
Relocation offered: No
Employment status: Full-Time
Travel: No
Non-compete: No

The estimated base salary range for this role is 52,000.00 to 68,000.00 per year.
Individual pay is based upon location, skills and expertise, experience and other relevant factors

What does it mean to work at Geometrik, a subsidiary of Armstrong World Industries?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

Standard benefit package offerings: medical, dental, prescription drugs, life insurance
Vacation and sick time

Job Output

Reporting to the Sr Logistics Coordinator, the Shipping/Receiving Coordinator is responsible for coordinating shipping and logistics activities, support administrative documentation processes, and maintain essential office operations. Ensure all outgoing shipments are accurate and compliant, customer communication is handled professionally, and internal documentation and office workflows remain organized and efficient.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Arrange and coordinate all US/Canada project shipments, including customs requirements and documentation.
• Select carriers and shipping methods based on cost, timelines, and customer requirements.
• Approve and process shipping invoices and customs invoices.
• Maintain and update the Shipping Matrix and related tracking tools.
• Communicate with customers regarding shipment timing, tracking, and documentation.
• Process and ship design samples, architectural kits, and marketing materials as required.
• Manage outgoing mail and courier services, including FedEx notifications.
• Advise production and management of incoming and outgoing deliveries.
• Maintain organized filing systems, archives, and shredding schedules.
• Answer incoming calls when required and triage customer or vendor inquiries professionally.

Supervisory Responsibilities

• This position does not supervise others

Travel: Minimal; less than 5%

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong understanding of shipping procedures, logistics coordination, and customs documentation.
• Experience in export/import procedures required
• Ability to manage high volumes of shipments with attention to detail.
• Clear and professional communication skills with customers, suppliers, and internal teams.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and digital filing systems.
• Strong organizational skills and the ability to manage multiple priorities.
• Ability to work independently and make routine shipping decisions.
• Strong attention to detail and accuracy.
• Ability to prioritize tasks under time-sensitive conditions.
• Customer service orientation for communicating with customers and vendors.
• Ability to support multiple managers and departments concurrently.

Physical and Mental Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires working indoors in environmentally controlled conditions with standard level of noise common to an office environment including office equipment and co-workers speaking to each other and on phones. Employees are required to wear personal protective equipment when entering the floor of manufacturing facilities based on the specific requirements of each location.

Why should you join Geometrik, a subsidiary of Armstrong World Industries?

Geometrik is a leading manufacturer of custom wood acoustical panels and systems, serving architectural and design communities across North America. Based in British Columbia, the company specializes in sustainable, high-performance ceiling and wall solutions crafted from premium wood species. With a focus on innovation, craftsmanship, and acoustic excellence, Geometrik delivers tailored products for commercial, institutional, and cultural spaces.

Beyond materials and manufacturing, Geometrik embraces a broader definition of sustainability, fostering long-term relationships with employees, suppliers, and the community. Their mission includes not only using recyclable resources but also promoting sustainable employment and responsible business practices.

For more than 160 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable architectural solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:
• Engaging a diverse, purpose-driven workforce;
• Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
• Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
• Being a catalyst for change with all of our stakeholders; and
• Making a positive difference in the environments and communities we impact.

About the location (Kelowna, BC)

Nestled in the heart of the stunning Okanagan Valley, Kelowna is one of Canada’s most desirable places to live and work. Known for its natural beauty, the city sits on the eastern shore of Okanagan Lake, surrounded by mountains, vineyards, and orchards. Kelowna enjoys over 2,000 hours of sunshine annually, making it one of the sunniest cities in Canada—ideal for outdoor enthusiasts.

Kelowna is a hub for agriculture, tourism, and technology, with a thriving wine industry featuring over 200 wineries. It also boasts a growing tech sector, vibrant arts and culture, and a strong sense of community. The city’s name comes from the Okanagan word for “grizzly bear,” and its rich Indigenous heritage is woven into its identity.

Kelowna offers a balanced lifestyle; combining urban amenities with easy access to hiking, skiing, boating, and lakeside relaxation. Whether you're drawn by career opportunities or the laid-back lifestyle, Kelowna is a place where work and nature coexist beautifully.

Geometrik, a subsidiary of Armstrong World Industries, is committed to providing an environment free of discrimination and harassment on the applicable prohibited grounds under applicable human rights legislation, where individuals are treated with respect, have equal opportunities in accordance with applicable human rights legislation, and can contribute meaningfully in the workplace once employed.

Come and build your future with us and apply today!