Credit and Collections Supervisor

Are you an experienced Credit & Collections Supervisor looking for a hands-on leadership opportunity to make an immediate impact? As a pivotal leader within finance & accounting, the Credit & Collections Supervisor will be responsible for driving operational excellence, streamlining portfolio management, and driving down Days Sales Outstanding numbers.

Advantages
• Competitive annual salary between $80,000 and $85,000.
• Opportunity to lead a dynamic team within a respected enterprise organization in the finance & accounting space.
• High degree of operational autonomy and direct influence on key financial performance metrics.
• Corporate travel exposure across regional branches, enhancing cross-functional leadership experience.
• Comprehensive benefits package and continuous professional growth support.

Responsibilities
• Direct, coach, and mentor a team of 5 collection specialists to foster a high-performance, collaborative team environment and minimize turnover.
• Execute strategic collection initiatives across 8 regional branches to lower company DSO from 82 days down to the target goal of 55 days.
• Autonomously manage major enterprise accounts, including high-volume portfolios like Loblaws, Costco, Walmart, and Amazon.
• Evaluate account statuses, exercise decision-making authority on credit holds, and resolve complex branch billing and collection disputes locally.
• Oversee daily cash application, account reconciliation, and credit risk evaluations in accordance with corporate finance & accounting guidelines.
• Utilize enterprise portals (Coupa, Ariba, Pay Central, SAP) to monitor payment status, submit documentation, and expedite collections.
• Report regularly to the Credit Manager and Controller on portfolio performance, DSO tracking, risk analysis, and team KPIs.
• Travel 15%–20% to regional branches (including Quebec) to audit processes, train staff, and maintain strong branch relationships.

Qualifications
• 3+ years of supervisory or lead experience in credit, collections, or accounts receivable within finance & accounting.
• Demonstrated success in lowering DSO and managing large-scale enterprise accounts (e.g., big-box retailers and e-commerce giants).
• Hands-on technical experience using SAP, Coupa, Ariba, and Pay Central portals.
• Ability to work 5 days per week on-site in Mississauga, ON.
• Willingness and ability to travel 15%–20% regionally, including travel to Quebec.
• Strong professional respect for leadership structures, reporting into the Credit Manager and Controller.

Summary
Are you an experienced Credit & Collections supervisor ready for a new challenge? Are you looking for your next exciting opportunity? If this sounds like you, let's talk! Apply directly or send your resume to ashish.tharoor@randstad.ca

Job posting was generated using AI

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.