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Simera
Telesales Representative CASimera • Calgary, Alberta, Canada
Telesales Representative CA

Telesales Representative CA

Simera • Calgary, Alberta, Canada
6 hours ago
Job type
  • Full-time
Job description

We are seeking a motivated and results-driven Telesales Representative to generate sales through outbound and inbound phone calls. The ideal candidate is confident, persuasive, and customer-focused, with strong communication skills and the ability to identify customer needs, overcome objections, and close sales over the phone.


Responsibilities

  • Make outbound calls to prospective and existing customers to promote products or services.
  • Respond to inbound sales inquiries and convert interested prospects into customers.
  • Identify customer needs and recommend appropriate products or services.
  • Present product or service benefits clearly and confidently.
  • Handle customer questions, concerns, and objections professionally.
  • Follow up with prospects and customers to increase sales opportunities and conversions.
  • Maintain accurate records of calls, customer information, opportunities, and sales activities in the CRM.
  • Build and maintain positive relationships with customers through professional communication.
  • Meet or exceed daily, weekly, and monthly sales targets.
  • Track sales performance, conversion rates, and call activity.
  • Collaborate with sales and customer support teams to ensure a smooth customer experience.
  • Stay informed about company products, services, promotions, and sales processes.
  • Continuously improve sales techniques, call performance, and customer engagement.

Required Skills

  • Excellent verbal communication and active listening skills.
  • Strong telephone sales and persuasion abilities.
  • Strong negotiation and objection-handling skills.
  • Customer-focused and professional phone presence.
  • Ability to identify customer needs and communicate appropriate solutions.
  • Strong closing and follow-up skills.
  • Ability to remain motivated and confident when handling rejection.
  • Strong organizational and time-management skills.
  • Ability to manage a high volume of calls and customer interactions.
  • Comfortable using CRM systems, phone systems, email, and other digital tools.
  • Results-oriented mindset with a strong focus on achieving sales targets.

Requirements

  • Previous experience in telesales, telemarketing, outbound sales, inside sales, or a similar role.
  • Proven experience making sales over the phone.
  • Experience handling objections and closing sales.
  • Ability to work toward daily, weekly, and monthly sales targets.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a remote sales team.
  • Reliable internet connection and a suitable setup for remote work.
  • Professional, proactive, persistent, and results-driven attitude.
  • English proficiency is required if the position involves selling to English-speaking customers.

By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

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Telesales Representative CA • Calgary, Alberta, Canada

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