UX Design Researcher (5+ years) to conduct UX research using Human-Computer Interaction and design
- Full-time
Our banking client is seeking a UX Design Researcher (5+ years) to conduct UX research using Human-Computer Interaction and design research methods
Join a research-focused team supporting next-generation Human Computer Interaction initiatives within a large financial services environment. This role contributes to end-to-end UX research activities including research design, participant recruitment, data collection, analysis, and reporting across emerging technology and user experience initiatives. The team operates within a state-of-the-art UX research lab and offers exposure to experienced design research professionals across a 40-person research organization.
Contract, Toronto, Hybrid, 4 days in office
Front Street
6 months
Must Haves
- 5+ years conducting UX research within Human-Computer Interaction, Human Factors, Psychology, Anthropology, or related disciplines
- Experience leading research projects independently or within small research teams
- Expertise across research preparation, data collection, qualitative and quantitative analysis, and dissemination of research findings
- Bachelor’s degree in Psychology, Human-Computer Interaction, Human Factors, Anthropology, or similar discipline
Nice to Have
- Experience within finance or financial institutions
- Interest in AI and emerging technologies
- Experience building stakeholder support for research initiatives
- Experience in blended research roles involving strategy and design-related work
- Knowledge of inferential statistics and statistical analysis software such as R, SAS, or SPSS
Responsibilities
- Conduct research design activities including defining research questions and creating research plans
- Create participant screeners, research protocols, and recruitment plans
- Perform design research activities including ethnography, diary studies, user interviews, usability testing, card sorting, and experiments
- Analyze qualitative and quantitative research data to generate insights
- Translate findings into reports, experience maps, personas, and usability deliverables
- Collaborate with designers, developers, engineers, POD leaders, and business stakeholders to support research needs
- Build research roadmaps and oversee research vendors as required