Cashier - Brandon Food Store

Key Responsibilities:

• Provide exceptional customer service by greeting customers, responding to inquiries, promoting Co-op products and services, and contributing to a World Class Customer Experience.
• Accurately process customer transactions including cash, debit, credit, gift cards, refunds, exchanges, and other approved payment methods while balancing tills according to established procedures.
• Ensure checkout areas are clean, organized, adequately stocked, and presented in a professional manner; maintain displays of merchandise and promotional items located at or near cash registers.
• Assist customers with product location inquiries, carry-outs when required, and other customer service needs while maintaining a friendly and professional attitude.
• Follow all loss prevention, cash handling, occupational health and safety, security, and company policies and procedures; report concerns to the Front-End Supervisor or Food Store Manager.
• Support store operations through light housekeeping duties, merchandising assistance, stocking front-end merchandise, and other duties assigned to support overall store performance.

Education and Experience:

• Completion of high school is preferred.
• Previous retail, cash handling, customer service, or grocery store experience is considered an asset.
• Strong customer service skills with the ability to build positive relationships with customers and team members.
• Ability to work independently and collaboratively in a team-oriented environment.
• Effective verbal communication and interpersonal skills.
• Basic mathematical skills and attention to detail for accurate transaction processing.
• Previous experience using point-of-sale (POS) systems is considered an asset.
• Commitment to ongoing learning and development within the retail industry.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Retail environment requiring prolonged standing, walking, and repetitive movements.
• Ability to lift, carry, push, and pull merchandise up to 25 lbs (11 kg).
• Requires adherence to workplace safety standards, cash-handling procedures, and company policies.

Competencies:

• Customer Focus: Provides exceptional customer service and creates positive customer experiences at every interaction.
• Communicates Effectively: Shares information clearly, listens actively, and responds professionally to customer and team member needs.
• Collaborates: Works effectively with others to achieve departmental and organizational goals.
• Attention to Detail: Maintains accuracy in cash handling, transaction processing, reporting, and customer service activities.
• Adaptability: Responds positively to changing priorities and supports various front-end and store operations as required.
• Drives Results: Completes assigned responsibilities efficiently while maintaining high standards of accuracy, service, and safety.

What We Offer:

• A Competitive Compensation and Benefit Package: Our Team Members receive competitive salaries and a comprehensive benefits package which includes Group Life Insurance, Short & Long-Term Disability, Extended Health and Dental, and an employer-contributed pension plan matched at 6% of salary.
• Inclusive Work Environment: