Amazon Canada is seeking a Senior Product Manager to drive the product compliance vision and roadmap for the Canadian consumer business. This role sits at the intersection of customer safety, regulatory risk, and business growth — working backwards to ensure our Canadian customers have a delightful experience.
This role has considerable scope and complexity, requiring cross-team coordination across Legal, Global Trade Services (GTS), Restricted Products (RISC), Retail Category Managers, Canada Tech, and many others. You will build deep expertise in product safety and drive continuous improvement in the selling partner experience for compliance validation and documentation. The space is ever-evolving, and you will use expertise and judgment to set the right goals and design long-term solutions.
Key job responsibilities
- Own the compliance product vision and roadmap for CA — proactively identifying emerging Canadian regulatory requirements and translating them into prioritized investments
- Assess regulatory risk using data-driven frameworks; draw on regulatory knowledge to offer risk-based solutions that balance compliance rigor with selection growth and seller experience
- Partner across global teams including business, legal, GTS, RISC, and others to build solutions that improve the quality of our controls and reduce time to resolve issues
- Drive retail category strategy and decision making with comprehensive compliance performance metrics and building AI toles
- Influence technology decisions for compliance tooling — partnering with engineering to prioritize scalable solutions while understanding data flows, collection, retention, and security standards
- Own end-to-end launches for compliance controls across Legal, Tech, Operations, and Business teams; design mechanisms for continuous stakeholder engagement and visibility
- Proactively identify process simplification opportunities and raise the customer experience bar by optimizing risk-based controls and removing unnecessary friction
- Perform competitive benchmarking to ensure Amazon Canada compliance programs exceed industry standards
- Produce clear strategic documents (PR/FAQs, 6-pagers) and contribute to OP1/OP2 planning
About the team
The Canada Product & Tech team aims to provide the best experience for Canadian customers by driving business inputs and deploying technology solutions where centralized tech fails to meet country-specific needs. The team focuses on five key areas: shopping experience, delivery speed, crossborder selling, secondary language experience, and supply chain.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- 5+ years of product or program management, product marketing, business development or technology experience
- Experience as a product manager or owner
- Experience owning/driving roadmap strategy and definition
- Experience in influencing senior leadership through data driven insights
- Experience in e-commerce, retail or advertising, or experience in logistics
PREFERRED QUALIFICATIONS
- Experience working across functional teams and senior stakeholders
- Experience owning feature delivery and tradeoffs of a product
- Experience in trade compliance, customs operations, customs brokerage, supply chain, logistics or similar
- Experience in Product Safety & Compliance Law
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Sr Product Mgr, Compliance, Canada Product & Tech • Toronto, Ontario, CAN
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