Loss Prevention Manager

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As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

Under the direction of the Divisional Manager Security and Loss Prevention Eastern Region, The Manager Loss Prevention will proactively drive loss prevention performance, awareness and continuous improvement as it relates to policies and procedures, losses and accountability.

Responsibilities

• Maintain a daily presence in their assigned terminals, with the goal of building partnerships, trust, open communication, andan understanding of daily operations.
• Proactively review and use available loss prevention reporting and intelligence-based techniques to trend and identify theft.
• Carry out Investigations:
  • Support internal departments in investigating shipment losses within the established commodities and/or where lossesindicate a pattern of potential theft.
  • Generate detailed investigation reports into theft and non-compliance.
  • Conduct interviews.
• Develop and execute loss prevention strategies, as well as conducting risk assessments to:
  • Reduce loss and damage claims.
  • Reduce exposure to risks and mitigate losses.
  • Drive innovation through recommendations
• Partner with the Sales, National Accounts and Claims Departments to resolve customer complaints and deliver on our promise of exceptional customer service.
• Conduct audits to drive compliance and performance:
  • Policy and procedure compliance audits.
  • Customer packaging compliance and piece counts.
• Participate and lead calls with the stakeholders.
• Provide support and security system reviews in alignment with enforcing Purolator’s Health and Safety goals, and our policyof a WVH free environment for all.
• Take the Initiative to organize and plan security guard services as required for holidays and emergencies.

Education

• Private Security Office License (BSP)
• Wicklander-Zulawski - Non-confrontational interview certification

Experience

• Management experience with both internal security teams and third party security guards:
  • Budget/Accruals
  • Scheduling (fulltime guards and ad hoc security guard needs across the Quebec region)
  • Mobile Patrols
  • Performance reviews
  • Conflict resolution skills
• Experience working in a distribution center environment is a plus:
  • Secure yard and gate management
  • Employee screening (x-ray, metal detectors)
  • CTPAT and/or TAPA knowledge
• Security system knowledge:
• • Alarm systems
  • Card access
  • Security cameras

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location: 565 - Montréal Hub
Working Conditions: Office Environment

Reports to: Manager Security and Loss Prevention Divisional Eastern Region

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Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com. To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.