We are seeking a detail-oriented, process-driven Service Officer III to join a collaborative operational processing team in Toronto. This is a fully back-office, individual-contributor role focused on high-accuracy data entry, document review, and administrative verification. You will work independently in a structured environment with minimal daily meeting loads and no phone support required.
Location: Toronto, ON (Hybrid: 4 days onsite at Bloor St. W, 1 day remote)
Position Type: 1-Year Contract (Potential for extension or permanent conversion)
Schedule: Monday to Friday, 8:30 AM – 5:00 PM (Overtime during peak periods)
Pay Rate: $23.40/hour
Advantages
Growth Opportunity: Clear pathway for potential extension or permanent conversion to a full-time role.
Work-Life Balance: No weekend shifts, regular standard business hours, and minimal meeting overhead.
Focused Environment: 100% back-office processing with no outbound or inbound phone calls.
Supportive Culture: Structured 1-to-2 week onboarding program within an in-person, team-oriented department.
Responsibilities
Receive daily processing assignments from Team Leads and execute tasks independently with minimal direct supervision.
Review, audit, and approve source documents (e.g., reports, records, files) and accurately input data into dedicated computer systems.
Identify, audit, and correct data entry discrepancies against source documentation to maintain operational compliance.
Handle sensitive customer and client records with extreme precision, security, and confidentiality.
Maintain logs of processing activities, track personal throughput, and report status updates to Team Leads.
Participate in daily morning huddles (~15 minutes) and regular team check-ins.
Qualifications
Education: High School Diploma or equivalent required.
Experience: Minimum 3+ years of overall operational, back-office, or data processing experience (Banking or Financial Services background strongly preferred).
Technical Skills: Fast, highly accurate data entry capabilities; proficiency with standard office software (MS Excel, Word).
Work History: Demonstrated history of stability in past roles; candidates with frequent, unverified short-term job changes will not be considered.
Soft Skills: Excellent written and verbal communication, high adaptability, a career-driven mindset, and strong self-management skills.
Summary
If you are interested in the service officer position please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
Service Officer - 58629 • Toronto, Ontario, CA
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