Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
Hiring for the following shifts:
6:00am - 2:30pm
6:30am-3:00pm
7:30am-4:00pm
**Must be available Monday to Friday for the shifts listed above**
The Restaurant Front Team Member is the front line in providing the Exceptional Guest Experience through the delivery of exceptional products and service.
Hospitality & Guest Service
Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room
Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate
Delivers consistent and outstanding guest service through friendly attitude, attentive behaviour and strong product knowledge
Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You
Uses proper procedures to ensure the accuracy of every order for every guest E.g. repeating guest’s order when it is presented to them, using H.O.T.R.O.D.S. at drive-thru and marking hot beverage lids
Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru
Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs
Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue
Listens carefully to guests and apologizes for the experience in the case of a complaint
Restaurant Operations
Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided
Prepares all products as required, following the order monitor to ensure the accuracy of every order
Communicates showcase and product needs to ensure proper product availability for guests
Regularly takes temperatures of the required products and records in the Time & Temperature Log
Policies & Procedures
Follows all restaurant policies, procedures and standards
Maintains the front counter and drive thru area by keeping it clean, organized, stocked and ready for rush periods in the restaurant
Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Manager or Restaurant Owner
Customer service background preferred * Previous experience in Quick Service an asset * Friendly and outgoing * Flexible schedule
Team Member - Availability must include 6AM - 4:00PM for weekdays • Lethbridge, AB
Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more
Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Job Title: Call Center Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to part... Show more
A leading home improvement retailer in Lethbridge is seeking Freight Team Associates.In this role, you will stock merchandise, engage with customers to ensure their needs are met, and maintain safe... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Show more
A leading apparel company in Lethbridge is looking for a part-time Brand Ambassador.You will create an amazing shopping experience for guests and represent the company's values.Responsibilities inc... Show more
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a... Show more
Drive your bakery career forward as a Bakery Manager, where your expertise in leadership will transform a dedicated team and enhance customer experiences daily.Bring your passion for baking to life... Show more
A leading home improvement retailer is seeking a Front-end associate in Lethbridge, Alberta.This role involves directing customers to registers, ensuring smooth and fast checkouts, and providing ex... Show more
Store Management oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and controlling expenses.The ... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more
Become a Benefits Consultant with American Income Life, focused on empowering families through insurance solutions.This 100% remote position prioritizes client relationships and comprehensive suppo... Show more
Job Title: Store Team Supervisor.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, o... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Data Entry experience needed.Data Entry Clerk Work From ... Show more
ATCO Frontec is seeking a casual, on‑call General Labourer to join our ATCO Facility Solutions team in Lethbridge, AB.This position involves frequent travel between Lethbridge & Medicine Hat.The Ge... Show more
Job Title: Store Production Team Member.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household g... Show more
A leading retail company in Lethbridge seeks a passionate leader for a key role in fostering team development and ensuring exceptional customer experiences.The ideal candidate will possess a strong... Show more
