Intern - Modern Workplace Analyst, Winter 2027

The Core Responsibilities of the Job:

• Assist in deploying, configuring, and managing physical endpoints using tools like Intune and Autopilot.
• Support the management of Nerdio, workspaces, and auto-scaling for efficient resource utilization.
• Help configure, deploy, and maintain the Azure Virtual Desktop environment.
• Assist in deploying Microsoft and third-party updates to active endpoints using Intune and other relevant tools.
• Participate in building co-managed Windows 11 environments using Intune.
• Collaborate with the Cyber Defense Centre to configure endpoint management policies and maintain security configurations.
• Assist in configuring, implementing, and troubleshooting endpoint-related Group Policy and Intune Policies.
• Asist in patching, vulnerability remediation and compliance.
• Participate in vulnerability remediation efforts and tabletop exercises as directed by ISRM.
• Monitor endpoint performance and ensure compliance with service level agreements.
• Serve as a point of escalation for endpoint support and troubleshooting.
• Maintain Azure AVD reports and communicate cost and usage to stakeholders.
• Collaborate with Collaboration Specialists to identify opportunities for enhancing user experience.
• Automate routine tasks and processes using workflows, ITSM platforms, or scripting.
• Test and deploy new hardware, software, OS, or configuration changes following change management protocols.

Let's Talk About You!

• Currently pursuing post-secondary education in IT or a relevant field.
• Basic understanding of Azure Virtual Desktop implementation and support.
• Familiarity with Enterprise Mobility and Security services, Microsoft Azure, and AAD.
• Knowledge of Microsoft OS, MS Office applications, and endpoint management tools.
• Understanding of ITIL v4 principles and experience with Asset Management systems.
• Basic experience with Intune policies, CIS hardening tools, and Azure AD Connect.
• Knowledge of advanced security and compliance services such as Microsoft 365 Defender.
• Strong communication skills and ability to work independently with minimal supervision.
• Familiarity with Patching tools such as Qualys.
• Basic Understanding of Application Packaging
• Proficiency in PowerShell scripting and problem management is a plus.

How To Submit Your Application!

• In one document please submit your resume and unofficial transcript. Failure to do so will result in your application not being considered.
• You must currently be in school or returning back to school.