Grocery Manager - Grocery

Description

• Lead the day-to-day operation of the grocery store, ensuring strong standards across merchandising, inventory, service and store presentation.
• Ensure shelves, displays and promotional areas are clean, organized, fully stocked and visually appealing.
• Manage product merchandising and seasonal displays to maximize sales and profitability.
• Ensure products are accurately tagged, labelled and priced.
• Oversee grocery ordering, replenishment and inventory levels across the store.
• Maintain appropriate stock levels while minimizing spoilage, shrink, damages, overstock and out-of-stocks.
• Conduct regular inventory counts, reconciliations and shrink reviews.
• Coordinate product receiving and ensure incoming shipments are accurately checked and documented.
• Maintain accurate pricing within the POS system and throughout the store.
• Monitor competitor pricing and market trends to ensure the business remains competitive.
• Identify emerging products, customer preferences and high-demand categories and adjust the product mix accordingly.
• Develop and implement operational improvements that increase efficiency, sales and profitability.
• Work toward established store goals, budgets and performance targets.
• Coordinate POS and payment systems and troubleshoot routine operational issues.
• Support website updates, promotions and digital marketing initiatives.
• Maintain accurate receiving documentation, purchase orders, order logs, delivery records and vendor invoices.
• Reconcile invoices against purchase orders and receiving documentation.
• Support basic bookkeeping and administrative processes, including invoice coding and preparation of documentation for accounting.
• Recruit, train, schedule, coach and support store employees.
• Prepare weekly staff schedules and ensure appropriate coverage during peak periods.
• Set clear expectations for employees and promote accountability, teamwork and strong customer service.
• Ensure employees understand and follow workplace health and safety procedures.
• Foster a positive, collaborative and respectful working environment.
• Conduct competitive store visits and market research to understand pricing, assortment, merchandising and customer expectations.
• Work with ownership to develop promotions, weekly specials, seasonal campaigns and other sales-driving initiatives.
• Identify local events, partnerships and promotional opportunities that can help grow the business during quieter periods.
• Develop strategies to maximize sales during peak seasons, long weekends and key retail periods.
• Identify new product, merchandising and revenue opportunities across the business.

Requirements

• Previous management experience within grocery, independent food retail, specialty food retail, farm markets or a similar environment.
• Strong understanding of inventory management, ordering, receiving, merchandising and pricing.
• Comfortable working in a hands-on environment and being actively involved in daily store operations.
• Proven ability to lead, schedule, train and motivate employees.
• Strong commercial instincts with an understanding of margins, shrink, pricing and profitability.
• Highly organized with strong attention to detail and administrative accuracy.
• Comfortable working with POS systems, spreadsheets, invoices and basic financial documentation.
• Ability to identify operational issues and implement practical solutions.
• Strong communication and interpersonal skills.
• Customer-focused with a genuine interest in creating a welcoming neighbourhood shopping experience.
• Comfortable working weekends and adjusting hours during seasonal and peak business periods.
• Entrepreneurial mindset with the initiative to identify opportunities and move ideas forward.

Corporate Culture

• $55,000 to $65,000 base salary, based on experience.
• A key leadership role within a well-established local independent grocery business.
• The opportunity to influence merchandising, product selection, pricing, promotions and overall store performance.
• Direct access to ownership and the ability to make decisions without layers of corporate approval.
• A community-focused environment where customer relationships and local reputation matter.
• The opportunity to work with local and regional suppliers and bring new products and ideas into the store.
• A collaborative environment built around teamwork, trust and long-term relationships.
• A visible role where strong performance and initiative can make a meaningful difference.
• Full-time position, minimum 40 hours per week, with scheduling flexibility required during peak seasons and key trading periods.