Water and Wastewater Operator (PFT) (CUPE 68.26)

Located in the heart of Southwestern Ontario, Norfolk County is where big vision meets unlimited potential.

As one of Ontario’s largest single-tier municipalities and home to over 70,000 people, Norfolk is bold, diverse, and proudly local - a municipality that thrives on innovation, collaboration, and connection. Here, you’ll find endless opportunities to grow your skills, expand your ideas, and shape your career.

As a Water and Wastewater Operator, you’ll operate, inspect, and maintain treatment plants, pipelines, and related systems to ensure safe, reliable water and wastewater services. Your work will help protect public health, respond to service issues, and support the delivery of essential infrastructure across the community.

Big vision. Real opportunities. Unlimited potential. That’s Norfolk.

Duties and Responsibilities:

• Inspect, construct, operate and maintain water mains and services including repair to water main breaks, hydrants and valves.
• Inspect, construct, operate and maintain sewage mains and services such as repairing sewage main breaks, manholes.
• Install, troubleshoot and read water meters, as applicable.
• Respond to service calls relating to water quality, meter installations, sewage backup.
• Carry out maintenance and housekeeping of water systems buildings (such as - painting, cleaning, minor repairs) and grounds.
• Complete time sheets and operational reports and invoices, as required.
• Conduct routine water quality sampling, testing and analysis.
• To carry out the operation, inspection and maintenance (such as - painting, cleaning and minor repairs) of all water treatment facilities, wells, booster stations, and water storage facilities using appropriate chemicals, instrumentation systems, laboratory equipment (for chemical and water analysis) and pumpage, motor, pump and piping systems.
• To record daily pumpages, chemical usage, water levels, pump running time.
• To respond to service calls at water treatment plants, wells, booster stations and water storage facilities.
• To comply with all current corporate policies and procedures and applicable Provincial acts and regulations.
• To deliver water treatment chemicals from Bulk Depot to outlying plants.
• Data entry.
• Perform other duties as assigned.

Requirements

Knowledge and Experience:

• High school Grade 12 graduation plus an additional program over two and up to three years or equivalent, as per Ministry requirements.
• Valid Province of Ontario Class DZ driver’s license preferred or valid Province of Ontario Class “G” and ability to obtain Class DZ driver’s license within one (1) year of date of hire. Must have a clean driver’s abstract and access to a reliable vehicle.
• Operator in Training:
• Must possess 2 of the 3 following MECP (Ministry of the Environment, Conservation and Parks) Operator in Training certification in water distribution, wastewater collection and water treatment and shall progress to Class I Operator Certificate within two years of hire and Class II Certificate within four years of hire. Over six months related experience (accumulated during the completion of mandatory additional courses), as per Ministry requirements.
• Operator Class I:
• Must possess 2 of the 3 following MECP (Ministry of the Environment, Conservation and Parks) Class I certification in water distribution, wastewater collection and water treatment which includes over one year related experience as an operator on those types of systems, or equivalent to the above in accordance with the current MOE regulations.
• Operator Class II:
• Must possess 2 of the 3 following MECP (Ministry of the Environment, Conservation and Parks) Class II certification in water distribution, wastewater collection and water treatment which includes over three years related experience as an operator on those types of systems, or equivalent to the above in accordance with the current MECP regulations.
• Operator Class III:
• Must possess MECP (Ministry of the Environment, Conservation and Parks) Class III certification in water treatment and either water distribution OR wastewater collection which includes over four years related experience as an operator on those types of systems, or equivalent to the above in accordance with the current MECP regulations.

Skills and Abilities:

• Must obtain Ontario Meter Installer License.
• Must be able to obtain applicable safety certification where applicable including but not limited to Transportation of Dangerous Goods, Confined Space, First Aid and , and Traffic Control Training.
• Overtime and ability to be on-call after regular working hours as part of a rotation will follow the CUPE 4700 collective agreement.
• Computer experience required; must be capable of data entry / inquiry using specific software.
• An understanding of basic operation of all related equipment.
• Computer expertise in corporate standard software (Microsoft Office) and department specific software to data search and entry and to create and modify word processed documents.
• Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act.

Benefits

Posting #: CUPE

Position: Filling 1 of the following:

• Water and Wastewater Operator-In-Training
• Water and Wastewater Operator I
• Water and Wastewater Operator II
• Water and Wastewater Operator III

Status: Permanent Full Time

Number of Vacancies: 1

Employee Group: CUPE Local 4700

Wage:

• Water and Wastewater Operator-In-Training ($ - $ per hour)
• Water and Wastewater Operator Class I ($ - $ per hour)
• Water and Wastewater Operator Class II ($ - $ per hour)
• Water and Wastewater Operator Class III ($ - $ per hour)

Hours Worked per Week: The successful candidate may be required to respond to emergencies and additional work after normal working hours, as deemed necessary. This position may be required to assume scheduled after-hours standby duty.

Division: Public Works

Department: Environmental Services

Reports to: Supervisor, Water and Wastewater Operations

Location: Simcoe, ON (with site work based on operational requirements of the role)

Posting Period: September 10, 2026 - September 24, 2026